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Lendmark Financial Services · 4 months ago

Bankruptcy and Litigation Support Representative

Gilbert AZ 1102

Full-time

Onsite

New Grad, Entry Level

$19.23/hr - $23/hr

0+ years exp

Lendmark Financial Services is committed to the quality of its employees and exceptional customer service. The Bankruptcy and Litigation Support Representative plays a vital role in managing the company’s bankruptcy portfolio and supporting litigation processes, providing essential support to Central Operations while navigating bankruptcy processes and collections litigation.

Financial Services

Responsibilities

Operates the company’s Bankruptcy and Litigation Support Toll-Free line; handling inquiries and concerns, asking for clarification to deal with each inquiry or concern promptly, and accurately to resolve customer questions, or transferring callers to appropriate parties for assistance

Receive and review daily bankruptcy file conducting account maintenance on customer accounts

Daily identification of company-wide legal accounts whose borrower(s) have filed for bankruptcy

Receipt and review of attorneys’ status reports and update system of record accordingly

Receipt, review and submit bankruptcy and attorney remittances for processing

Receipt, review and response to internal/external emails regarding bankrupt and legal flagged accounts

Other duties as assigned