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Associated Bank · 2 weeks ago

Senior Manager of First Line Risk Payments and Fraud - Consumer

Green Bay, Wisconsin Metropolitan Area

Full-time

Onsite

Senior Level, Lead/Staff

$118K/yr - $203K/yr

8+ years exp

Associated Bank is committed to creating an inclusive culture where diverse perspectives are valued. The Senior Manager of Fraud & Payments Risk will lead fraud and payment risk oversight, design strategies, and develop a high-performing team to ensure compliance and protect customers.

BankingFinancial ServicesWealth Management

Responsibilities

Lead fraud and payment risk oversight across ACH, debit/credit, Zelle, wires, bill pay, and digital transactions

Design and implement fraud risk strategies, detection rules, and control frameworks with cross-functional partners

Oversee risk event management, driving root cause analysis, remediation, and timely resolution

Evaluate new products, features, and third-party integrations to ensure strong risk controls

Monitor and report fraud metrics, losses, and customer impact to support decision-making

Collaborate with second-line partners and regulators to ensure audit readiness and compliance

Develop and mentor a high-performing team of analysts and specialists

Qualification

Fraud risk managementPayments risk oversightRisk assessment leadershipCybersecurity knowledgeRegulatory complianceTeam developmentAnalytical skillsRoot cause analysisContinuous improvementInnovationCollaborationCommunicationProblem-solvingLeadershipMentoringCustomer focusStrategic thinkingDecision-making