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ASM Global · 4 months ago

IT Assistant

Smoothie King New Orleans

Full-time

Onsite

New Grad, Entry Level

ASM Global is seeking an IT Assistant to provide Point-of-Sale support for the venue at Superdome New Orleans. The role involves deploying and maintaining POS terminals, providing end user support, and ensuring all systems are operational during events.

Entertainment

Responsibilities

Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary

Initiates and implement improvements to areas of responsibility

Conduct stadium walk-through to ensure all systems are operational prior to and during all events

Replacement of defective hardware before, during and after events

Diagnoses of software, firmware & hardware errors and breakage

Maintain a thorough knowledge of the organization and adheres to all standards and practices

Qualification

POS experienceAnalytical skillsProblem-solving skillsVerbal communicationWritten communication

Required

Experience with POS

Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders

Must be able to adapt to environment changes immediately

Ability to be on feet and walk long distances

Ability to lift at least 50 lbs