Magical · 4 months ago
AI Prompt Engineer
San Francisco
Full-time
Onsite
Mid Level
3+ years expMagical is redefining how work gets done with their agentic AI platform that automates repetitive workflows to enhance organizational efficiency. They are seeking an AI Prompt Engineer to bridge the gap between their AI automation platform and customer needs, ensuring seamless deployment and integration of their solutions.
Agentic AIArtificial Intelligence (AI)Productivity ToolsSaaS
Responsibilities
Build custom workflow configurations via AI prompting and internal tools to extend Magical’s capabilities for specific customer use cases
Provide technical guidance and best practices to customers, ensuring smooth onboarding and adoption
Build relationships with customers to understand their workflow challenges and design tailored AI-powered automation solutions using Magical’s platform
Deploy, configure, and integrate Magical’s automation technology with customer environments, including CRMs, EHRs and loan origination systems
Act as the technical liaison between customers and Magical’s product and engineering teams, capturing feedback and driving improvements
Troubleshoot and resolve technical issues related to deployments, integrations, and performance optimization
Be a vocal member, helping the engineering team build internal tools and documentation to streamline future customer implementations
Identify opportunities for customers to expand their use of Magical’s platform, upselling additional solutions and driving account growth
Qualification
Required
3+ years of experience in engineering, solutions engineering, QA engineering, or similar technical background
Deep AI prompting proficiency
A top project manager. You can wrangle something fuzzy into a project plan and you'll do whatever is needed to make it happen
Ability to manage multiple projects, engage with senior stakeholders, and communicate technical concepts in a clear and structured manner
Willingness and ability to travel to customer sites as required for setup and implementation
A self-starter with a strong ability to adapt, learn quickly, and thrive in a fast-paced, startup environment
Preferred
Familiarity with business process automation, workflow optimization, or AI-driven solutions is a plus
Company
Magical
Magical is an agentic AI platform that fully automates complex workflows in just one week.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$41MKey Investors
CoatueGreylock
2022-06-06Series A· $35M
2020-09-01Seed· $6M
Leadership Team
Harpaul Sambhi
Founder and CEO
Prashant Viswanathan
Co-Founder
Recent News
baincapitalventures.com
2025-12-24
Greylock
2025-12-05
Company data provided by crunchbase