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Houston Astros · 4 months ago

Ticket Sales & Services Apprentice - CACTI Park of the Palm Beaches

West Palm Beach, FL

Internship

Onsite

Intern

CACTI Park of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals. In this apprenticeship, you will gain valuable experience in the Spring Training MLB ticket sales and service industry by working closely with the ticket office team, involving various sales campaigns, ticket operations, and game-day staffing.

BaseballSporting GoodsSports

H1B Sponsor Likely

Responsibilities

Complete sales campaigns through learning the process of research, prospecting, and cold calling

Acquire knowledge of ticketing and CRM systems to assist with customer transactions and report generation

Manage the customer information email and general phone line daily

Create and distribute schedules for box office ticket sellers and taker

Assist box office ticket sellers and takers with game day sales efforts

Work all 32 home games for both the Astros and Nationals

Perform other projects and duties as assigned

Qualification

Ticketing systemsCRM systemsMicrosoft OfficeCustomer serviceSales strategiesEvent coordinationMultitaskingVerbal communicationWritten communicationOrganizational skills

Required

Currently enrolled as an undergraduate or graduate student at an accredited college or university, having completed at least one semester, or recently graduated with a degree in Sports Management, Business, or a related field

Must be prepared to work a minimum of 30-40 hours per week, with extended hours during the month of March

Possess a positive demeanor and a desire to learn

Strong verbal and written communication skills including telephone etiquette

High proficiency in Microsoft Office suite – including Word, Excel and PowerPoint

Strong organizational and multitasking skills

Company

Houston Astros

Houston Astros is a national baseball team that also provides information on scores, schedules, stats, tickets, and team news.

Founded in 1962

Houston, Texas, USA

201-500 employees

https://astros.mlb.com/

H1B Sponsorship

Houston Astros has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (1)

2020 (3)