HEI Hotels & Resorts · 4 months ago
Senior Sales Manager
San Francisco Bay Area
Full-time
Onsite
Mid, Senior Level
$83K/yr - $139K/yr
3+ years expHEI Hotels & Resorts is a luxury hotel company that aims to delight guests with exceptional service and authentic connections to the city. The Senior Sales Manager will manage accounts, solicit new business, and maintain relationships to achieve revenue goals in rooms, food, beverage, and room rental. This role involves extensive prospecting, client communication, and collaboration with various departments to ensure high-quality service.
Responsibilities
Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
Maximize revenue by selling all facets of the hotel, both verbally and in written form to previous, current, and potential clients
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts
Develop and conduct persuasive verbal sales presentations to prospective clients
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
Prepare correspondence to customers, internal booking reports and file maintenance
Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
Attend trade shows, community events and industry meetings
Advanced knowledge of market trends, competition, and key customers of the hotel
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
4 year college degree or 2 year associates degree in related field required
3+ years of past sales experience in a senior role preferred
Must have experience in luxury property of similar size and quality hotel
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and CI/TY
Advanced knowledge of sales skills, revenue management, training, and motivation of peers
Advanced knowledge of hotel and competitive market
Ability to execute appropriate action plans
Desire to participate as part of a team
Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
Able to set priorities, plan, organize, and delegate
Written communication skills to be concise, well organized, complete, and clear
Ability to work effectively under time constraints and deadlines
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Preferred
3+ years of past sales experience in a senior role preferred
Preferred to have strong established network in the luxury hospitality environment
Benefits
Comprehensive medical plan
Free employee meal per shift
Discounted public transportation
All associate outings
Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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