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Tate & Lyle · 5 months ago

Sr. IT Manager - Sales & Marketing Platforms (Salesforce)

Hoffman Estates, IL

Full-time

Onsite

Mid, Senior Level

$115K/yr - $181K/yr

7+ years exp

Tate & Lyle is a global leader in food and beverage ingredients, and they are seeking a Senior IT Manager for Sales & Marketing Platforms. This role will oversee IT projects and initiatives that align with business priorities, focusing on strategic delivery and operational management of IT services within the Commercial function, particularly leveraging Salesforce.

Food and BeverageFood ProcessingManufacturing

H1B Sponsor Likely

Responsibilities

Develop strategy and thought leadership that outline how technology can support and enhance the designated function’s vision and objectives, contributing to long-term business success

Act as a proactive expert and trusted advisor, engaging with key stakeholders & functional leaders to explore new ideas, address challenges, and co-create solutions

Collaborate with business stakeholders to drive the adoption of IT solutions and innovations

Maintain a deep understanding of the Commercial function goals, processes, and technology needs, aligning IT solutions with their objectives

Implement IT strategies and application roadmaps, aligned with global and regional business goals

Act as the single point of contact for IT to Commercial Function leadership, ensuring clear communication and understanding of IT operating model and services

Provide leadership, guidance and support to team members, performing line management responsibilities, delegating tasks, defining development plan, and promoting continuous development and excellence within the team(s)

Serve as a thought leader within the IT Commercial + Science & Innovation Function, championing the IT Operating Model, innovative approaches and influencing strategic decisions that drive value for functions

Develop knowledge and embed relevant industry best practices and introduce emerging trends to IT and Functions as part of the continuous improvement ethos

Establish and manage the IT budget via AOP cycle for the IT Commercial Function, for initiatives within the approved portfolio, ensuring resources are allocated effectively and projects are cost-effective

Monitor and track budgets and forecasts v actuals against KPIs, aligned to the company’s budget cycle

Optimize the technology landscape and the total cost of ownership (TCO)

Lead the creation of a strategic technology roadmap that supports the long-term goals of the Commercial Function, ensuring alignment with their vision and objectives

Advocate for technology-driven innovation, identifying opportunities where IT can enhance business capabilities, efficiency, and productivity

Identify and explore emerging technologies in partnership with functions and business units, fostering a culture of innovation and ensuring solutions are fit for purpose and future-proof

Ensure the Commercial IT team can quickly adapt to changing business priorities and demands, through development and implementation of robust portfolio management and business prioritisation

Lead and manage technology workstream and projects, ensuring timely delivery and alignment with their strategic requirements align to T&L Project Management Methodology

Coordinate cross-functional teams, including IT and business functions and external vendors and partners, to deliver integrated technology solutions

Govern and monitor project progress, manage risks, resolve issues, and communicate status to stakeholders regularly

Manage suppliers and partners to augment IT resources, capacity, and skills as needed

Work with IT Operations to ensure the delivery of IT services, ensuring stability, security, and performance

Collaborate with IT service management teams to address incidents, manage changes, and ensure the reliability and availability of systems through periodic Service Performance Reviews

Continuously improve IT service delivery processes by incorporating feedback from key stakeholders

Oversee team performance to ensure that all IT solutions and services comply with regulatory requirements, industry standards, data security, quality assurance, legislation and company policies

Collaborate with IT security teams to implement and maintain robust security measures for data and systems

Foster a culture of continuous improvement by actively seeking feedback from stakeholders and incorporating it into service and solution enhancements

Act as a strong advocate for change management supporting functional and regional teams to adopt new technologies and processes, for long-term success

Drive process improvements, promoting best practices to increase team productivity, reduce risk and optimise service delivery

Qualification

Salesforce Sales CloudSalesforce Marketing CloudProject ManagementData AnalyticsIT Service ManagementContinuous ImprovementLeadershipCommunicationProblem-solving

Required

Bachelor's degree in Information Technology, Computer Science, Data Science, or a related field

Minimum of 7+ years of experience in IT management, with at least 3 years in a leadership role with a focus on strategy, project management, and technology enablement

Proven experience partnering with business functions, particularly Commercial, Sales or Marketing, to align technology solutions with business objectives

Demonstrated track record of managing and delivering complex IT projects from inception to completion, with a focus on Salesforce and Digital Marketing Platforms

Advanced understanding of Salesforce Sales Cloud and Marketing Cloud

Experience working in a global organisation, with an understanding of how to navigate cultural and organisational complexities

Strong knowledge of IT systems and infrastructure, with experience in Data Science, AI and ML is desirable

High level of business acumen, with an understanding of the Commercial Sales and Marketing functions, industry trends, and the regulatory landscape

Proficiency in data analytics and data management, with the ability to utilise data insights to drive decision-making and strategy

Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels

Strong analytical and problem-solving skills, capable of addressing complex challenges with strategic and practical solutions

Proven ability to significantly influence outcomes through effective communication and decision making

Advanced communication skills to persuade and influence key senior stakeholders

Leading teams with accountability for establishing and meeting team targets, delegating work and managing resources within a region or responsible area of the business, including line management duties and budgeting

Able to direct the application of existing principles and provide insights to senior management about the development of new policies, ideas and approaches

A proactive, forward-thinking approach, with a commitment to continuous learning and professional development in the field of IT and Commercial, Sales and Marketing

Preferred

Professional certifications in Project Management (e.g., PMP, PRINCE2) or IT Service Management (e.g., ITIL) are desirable

Benefits

Medical, Dental, Vision coverages

Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave

401K with company match

Company paid life insurance

Additional benefits at not cost to employee such as: Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more!

Company

Tate & Lyle

Glassdoor3.8

Tate & Lyle is a multinational agribusiness that provides ingredients and solutions for the food, beverage, and other industries.

Founded in 1903

London, England, GBR

1001-5000 employees

https://www.tateandlyle.com

H1B Sponsorship

Tate & Lyle has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2021 (4)

2020 (5)