Cooper University Health Care · 4 months ago
INFUSION SCHEDULING COORDINATOR (PER DIEM)
Camden, NJ
Part-time
Onsite
Entry Level
1+ years expCooper University Health Care is committed to providing extraordinary health care and is seeking an Infusion Scheduling Coordinator (Per Diem) to facilitate patient access to infusion and schedule coordination. The role involves handling patient needs, managing scheduling complexities, and collaborating with nursing staff to ensure efficient service delivery.
Health CareInnovation Management
Responsibilities
Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area
Facilitate patient access to infusion and schedule coordination
Collaborates with management to keep informed on scheduling and escalates barriers in scheduling
Handle multiple patients needs such as check in, phones and lab registration and keeping patients informed, or- check out and scheduling next infusion appointment, phones --and working on inbox of infusion scheduling needs
This position must acquire skills to provide accurate patient scheduling inconsideration of numerous factors
Must be knowledgeable of medical terminology, medical insurance, professional billing requirements, and must possess excellent communication skills both verbal and written
Ability to problem solve when challenged with schedule capacity to accommodate patient needs
Considers un-linking appointments or modifies appointments in clinic in order to accommodate physician schedule in conjunction for chemo visit
Develop ability to know what request or questions need to go to a RN, provider or manager
Offers recommendations to improve process and service
Collaborate closely with Nursing to ensure schedule requests and provider requests consider department and patient needs
Must be skilled in use of computers and applications
Must have the ability to be organized and self-directed
Qualification
Required
Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area
Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently
Facilitate patient access to infusion and schedule coordination
Collaborates with management to keep informed on scheduling and escalates barriers in scheduling
Handle multiple patients needs such as check in, phones and lab registration and keeping patients informed, or- check out and scheduling next infusion appointment, phones --and working on inbox of infusion scheduling needs
This position must acquire skills to provide accurate patient scheduling inconsideration of numerous factors
Must be knowledgeable of medical terminology, medical insurance, professional billing requirements
Must possess excellent communication skills both verbal and written
Ability to problem solve when challenged with schedule capacity to accommodate patient needs
Considers un-linking appointments or modifies appointments in clinic in order to accommodate physician schedule in conjunction for chemo visit
Develop ability to know what request or questions need to go to a RN, provider or manager
Offers recommendations to improve process and service
Collaborate closely with Nursing to ensure schedule requests and provider requests consider department and patient needs
Must be skilled in use of computers and applications
Must have the ability to be organized and self-directed
1 year of appointment scheduling, insurance verification or registration experience in a hospital or physician office required
Excellent customer service skills with strong interpersonal skills and phone etiquette are required
High School Diploma or Equivalent required
Computer IDX training program to include: Registration, Scheduling, E-Commerce, and FSC Knowledge of Epic messaging
All new employees must be trained in appointment scheduling and Patient Registration and successfully pass all training requirements within their probationary period
Preferred
Medical Terminology preferred
College degree preferred
Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals
Benefits
Health
Dental
Vision
Life
Disability
Retirement
Company
Cooper University Health Care
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.
Founded in 1887Camden, New Jersey, USA
10001+ employees
H1B Sponsorship
Cooper University Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (10)
2022 (12)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
Foundation For Health Advancement
2023-08-14Grant· $0.1M
Leadership Team
Anthony Mazzarelli
Co-President / Chief Executive Officer
Brian Reilly
Chief Financial Officer
Recent News
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