Abridge · 4 months ago
Clinical Success Director
Chicago-Hybrid
Full-time
Hybrid
Lead/Staff, Director/Executive
$164K/yr - $193K/yr
5+ years expAbridge is a company focused on enhancing understanding in healthcare through its AI-powered platform. The Clinical Success Director will be responsible for enabling clinicians with education and training, providing product strategy recommendations, and tracking clinical success metrics to improve user experiences.
Artificial Intelligence (AI)Health CareIntelligent SystemsMachine LearningMedical
Responsibilities
Provide clinician enablement by delivering education and training to new users, building collateral and strategies to support clinician adoption, and managing relationships with external clinical champions and advisors
Surface product feedback through expert advice on existing clinical documentation strategies and work with product teams to define a clear clinical product roadmap
Provide product strategy recommendations by aggregating user feedback and developing artifacts that articulate how product enhancements may expand the reach of our product(s) and improve clinician user experiences
Develop, monitor, and track end-user utilization and clinical success metrics to help communicate long-term impact and value
Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, and more
Qualification
Required
5+ years of experience as a clinician (MD, DO, PA, NP)
Experience with Epic and a deep understanding of clinical documentation workflows
A passion for solving problems and creating new opportunities for clinicians
Proven track record of leading successful initiatives from conception through launch
Ability to build relationships with different layers of an organization, from front-line staff to executives
Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
Experience working with cross-functional teams in a fast-paced, startup environment
Benefits
Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.
Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA.
Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.
401k and Matching: Contribution matching to help invest in your future.
Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.
Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.
Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.
Compensation and Equity: Competitive compensation and equity grants for full time employees.
Company
Abridge
Abridge is an AI-driven platform that transforms patient-clinician conversations into structured clinical notes for healthcare industries.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$757.5MKey Investors
Spark CapitalIKS HealthWittington Ventures
2025-06-24Series E· $300M
2025-02-17Series D· $250M
2024-02-23Series C· $150M
Leadership Team
Jonathan Lydon
VP People
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase