Workato · 4 months ago
Technical Instructor
Palo Alto, California
Full-time
Onsite
Mid Level
3+ years expWorkato is a leader in enterprise orchestration that helps businesses streamline operations through its AI-powered platform. They are seeking a Technical Instructor to deliver high-impact training for customers, partners, and internal teams, focusing on integration technologies and empowering others through engaging learning experiences.
Cloud ComputingData IntegrationMarketing AutomationSaaSSales Automation
Responsibilities
Education Program Development
Contribute to the design and development of training materials such as presentations, hands-on labs, and supporting documentation
Deliver engaging training modules via Workato Academy, covering platform setup, configuration, integration, and troubleshooting
Collaborate with instructional designers and subject matter experts to ensure training content is clear, accurate, and aligned to program goals
Lead in-person and virtual training sessions for customers, partners, and internal teams
Provide live demonstrations, guided labs, and practical exercises to reinforce learning
Adjust delivery methods to support different learning styles and technical backgrounds
Assist in the development and delivery of certification exams and assessments
Support the maintenance and updating of certification content to reflect product changes and new features
Provide guidance and assistance to training participants during sessions
Help troubleshoot and resolve technical issues related to the Workato platform in the context of training
Regularly update training materials to stay aligned with product updates and evolving best practices
Gather and act on feedback from participants to continuously improve training content and delivery
Stay current with trends in iPaaS and integration technologies to ensure training remains relevant
Qualification
Required
3–5 years of experience in one or more of the following roles at a SaaS/iPaaS company: Technical instruction or training delivery, Solutions engineering, consulting, or professional services
Hands-on experience with iPaaS platforms such as MuleSoft, Dell Boomi, Informatica, or similar
Solid understanding of integration concepts, APIs, web services, and data transformation
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Demonstrated experience delivering technical training or enablement programs, ideally in SaaS or cloud integration
Excellent communication and presentation skills with the ability to explain technical concepts clearly
Problem-solving skills and comfort with troubleshooting during training
Ability to work independently as well as in a collaborative team environment
Comfortable presenting in English to global audiences (native or strong proficiency required)
Preferred
Relevant certifications in iPaaS or related technologies
Enthusiastic and authentic communicator with a passion for teaching
Confident in facilitating interactive sessions and answering live questions
Skilled at engaging learners across varying technical skill levels
Company
Workato
Workato is an automation and orchestration platform designed to connect applications, data sources, and workflows across an organization.
501-1000 employees
H1B Sponsorship
Workato has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (2)
2023 (7)
2022 (12)
2021 (6)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$415MKey Investors
Digital Industry SingaporeBattery VenturesRedpoint
2025-11-07Grant
2021-11-10Series E· $200M
2021-01-12Series D· $110M
Leadership Team
Vijay Tella
Co-founder and CEO
Adam Seligman
Chief Technology Officer and GM
Recent News
solutionsreview.com
2025-12-29
Norwest
2025-12-29
Company data provided by crunchbase