Thompson Tractor Company ยท 4 months ago
Collection Representative
Birmingham, AL
Full-time
Onsite
New Grad, Entry LevelThompson Tractor Company is seeking a Credit Collections Representative who will report directly to the Director of Credit. The role involves contacting past due customers, assisting with payment plans, and resolving account issues, while demonstrating a commitment to customer service and teamwork.
Machinery ManufacturingManufacturingSalesWholesale
Responsibilities
Assist with incoming calls in the collections area
Collect payment on past-due invoices
Take and deliver messages to Credit Department personnel
Process customer credit card payments
Assist customers with account issues
Travel to customer office when needed to discuss account issues
Travel to Regional Meetings as needed to build internal customer relationships
Cross-training on other duties within the department (i.e. process credit applications, back up to other collectors)
Other duties assigned by Management
Qualification
Required
A sense of urgency and high attention to detail
Demonstrate initiative
Commitment to teamwork
Enthusiasm for customer service
Dedication to finding solutions in an efficient manner
Assist with incoming calls in the collections area
Collect payment on past-due invoices
Take and deliver messages to Credit Department personnel
Process customer credit card payments
Assist customers with account issues
Travel to customer office when needed to discuss account issues
Travel to Regional Meetings as needed to build internal customer relationships
Cross-training on other duties within the department (i.e. process credit applications, back up to other collectors)
Other duties assigned by Management
Company
Thompson Tractor Company
Thompson Tractor focuses on earthmoving, construction, and material-handling equipment sales, rentals, service, and parts.
Founded in 1957
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beverly Virciglio
Chief Financial Officer
Heather Bass
Human Resources Business Partner
Company data provided by crunchbase