Apply on Employer Site

International Rescue Committee · 4 months ago

General Case Management (GCM) Intern

Elizabeth, NJ

Internship

Hybrid

Intern

The International Rescue Committee (IRC) is a leading humanitarian organization that responds to global crises. The General Case Management (GCM) Intern will support newcomer families and individuals by providing trauma-informed services, conducting client intakes, and assisting with case management to promote self-sufficiency.

CharityCommunitiesHumanitarianNon ProfitSocial

No H1B

U.S. Citizen Only

Responsibilities

Assist the Caseworker, General Case Management to conduct new client intakes to assess needs and develop and implement self-sufficiency action plans over agreed timeframes with each client

Assist with individualized case management support to each client through direct services, referrals, and advocacy

Conduct outreach calls to clients to monitor progress, understand challenges and ensure available resources are utilized

Assist with scheduling client intakes and appointments

Assist in documenting all client interactions in internal database and tracking tools in accordance with program requirements

Assist with interpretation for the Caseworker, as needed

Other related duties as assigned

Qualification

Client supportCase managementMicrosoft OfficeFluency in Haitian CreoleFluency in SpanishInterpersonal skillsProblem-solvingTime managementAttention to detailAdaptability

Required

Prior experience or demonstrated interest working with refugee or immigrant populations

Demonstrated success working and communicating effectively in a global wide environment

Excellent interpersonal and communications skills

Ability to take initiative and work independently on assigned tasks and a high-degree of comfort working in an external-facing, client support role

Strong problem-solving skills and client service orientation, including the ability to be resourceful and creative to address client needs

Good time management and organizational skills

Strong attention to detail

A positive attitude and ability to adapt to a dynamic work environment

Commitment to maintain client confidentiality

Ability to work a hybrid schedule including scheduled in-person workdays

Proficient in Microsoft Office applications including Word, Excel, Outlook, and Teams

Preferred

Fluency in Haitian Creole or Spanish highly desired

Benefits

10 sick days

10 US holidays

20-25 paid time off days depending on role and tenure

Medical insurance starting at $143 per month

Dental starting at $6.50 per month

Vision starting at $5 per month

FSA for healthcare and commuter costs

A 403b retirement savings plans with immediately vested matching

Disability & life insurance

An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles