Apply on Employer Site

International Rescue Committee · 4 months ago

WIOA Case Manager Intern (unpaid)

New York, NY

Internship

Onsite

Intern

The International Rescue Committee (IRC) is a leading humanitarian organization that responds to global crises, helping individuals rebuild their lives. They are seeking a WIOA Case Manager Intern to support the Adult Education Department by assisting students in online English Language classes and providing case management support. The intern will also handle administrative tasks related to grant management and database oversight.

CharityCommunitiesHumanitarianNon ProfitSocial

No H1B

U.S. Citizen Only

Responsibilities

Assist Case Manager with a caseload of up to 128 students

Conduct one-on-one meetings with clients to set SMART goals for employment or education needs

Assist clients in developing resumes, cover letters, and preparing for interviews

Give digital literacy workshops to clients based on their proficiency with technology

Track client meetings and progress in case notes and spreadsheets

Research referral opportunities in NYC

Gain an understanding of IRC services to refer students to

Communicate effectively with clients in person and via telephone

Adhere to IRC policies, particularly those related to confidentiality and client privacy

Ability to work with clients from multiple backgrounds with varying English skills

Qualification

Case management experienceBilingual abilityResearch skillsEditing skillsDigital literacy workshopsMulti-taskingClient privacy adherenceTeamworkCommunication skills

Required

Volunteers must be based in the U.S

Interns must be based in US, must be a US citizen or have US work authorization

must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years

Fluent in English, both spoken and written

Available to work a minimum of 15 hours per week for full internship term

Preferred

Bilingual ability preferred, preferably in Spanish, French, Arabic, Dari/Farsi, and/or Russian

Strong research, writing, and editing skills

Interest in and familiarity with U.S. refugee and asylum policy and integration policies locally

Ability to multi-task and prioritize various tasks in a fast-paced work environment

Ability to work effectively and accurately with MS Outlook, Word, Excel, and internet applications

Ability to work productively in a team environment as well as under minimal supervision, taking the initiative to ask questions as needed

Benefits

10 sick days

10 US holidays

20-25 paid time off days depending on role and tenure

Medical insurance starting at $143 per month

Dental starting at $6.50 per month

Vision starting at $5 per month

FSA for healthcare and commuter costs

A 403b retirement savings plans with immediately vested matching

Disability & life insurance

An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles