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Lume Cannabis Co. · 4 months ago

Budtender/Customer Service (PART TIME NIGHTS AND WEEKENDS)

Kalkaska, MI

Part-time

Onsite

Entry Level

$15/hr - $15/hr

3+ years exp

Lume Cannabis CO is a unique cannabis brand that controls the entire process from cultivation to sale. They are seeking a Luminary (Budtender/Customer Consultant) who is committed to providing premium customer care and driving sales in a positive retail environment.

CannabisConsumerRetail

Responsibilities

Conduct sales and customer service through maintaining a properly stocked, organized, uncluttered, safe, and inviting store environment

Promote work environment that is positive, customer-service oriented, including greeting customers warmly when they enter

Comply with established state, local and company policies and procedures

Staying up-to-date with new products, strains, changes in law, and industry trends in order to provide the highest level of customer service

Educate patients about a variety of cannabis products including flower, edibles, and concentrates, providing information on cannabis products based on patient needs/requests

Advising patients on proper safety measures to follow when consuming cannabis

Maintain and use completely and accurately (POS) and METRC systems for all in-store, online, and phone orders

Handle completely and accurately cash and discount application

Verify proper paperwork, documentation and ID of all customers

Maintaining proper patient information and records

Verifying proper identification and paperwork from patients

Weighing and packaging products as needed

Qualification

Cannabis retail experienceCustomer service skillsCash handling experienceSales goal achievementDetail-orientedTeam-orientedPositive attitudeOrganizational skills

Required

Exceptional interpersonal and customer service skills

Self-motivated with a positive attitude, team-oriented and disciplined work ethic

Detail-oriented; able to stay organized and on task in a fast-paced environment

Experience handling cash transactions and maintaining a balanced drawer

Ability to perform to sales goals and team goals

3+ years of experience in a retail environment

High School Diploma

Minimum of 21 years of age

Must pass any and all required background checks

Must remain compliant with all state and company rules and regulations

Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching