The Green Technology Group, LLC · 4 months ago
Network Engineer (Part Time)
The Green Technology Group, LLC (TGTG) is seeking a Network Engineer to support their Guest Wireless Service delivery program for Federal and Commercial Markets. The role involves designing, installing, configuring, and maintaining Guest Wi-Fi systems while ensuring effective communication with project managers and clients regarding project status and risks.
Cyber SecurityInformation TechnologySoftware
Responsibilities
Support IT projects from inception to completion, ensuring that all activities, including planning, preparation, coordination, and execution of multiple actions are effectively and efficiently coordinated and completed on time within budget and in accordance with the underlying contract
Travel to support on-site installation of network hardware, conduct testing, adjust configurations, produce heat maps, complete surveys, and update documentation, as needed
Answer incoming customer support calls, triage and resolve issues, and record actions
Troubleshoot associated hardware/software remotely and on-site, as needed
Create, track, and resolve service desk action items
Maintain the security and stability of the network solutions
Actively participate in internal and external project meetings with other managers and team members to review the status of each action and implement changes as necessary to ensure timely resolution
Produce detailed technical project documentation, meeting materials, analysis, graphics, benchmark information, and reports
Create and maintain network documentation, hardware inventories, status reports KPIs and metrics data, and other documentation as required
Be an effective communicator with clients, senior management, and team
Participate in proposal response preparation and review cycles, as needed
Other duties as assigned
Qualification
Required
3-5 years in operations and maintenance of systems and networks
3-5 years of experience with installing, monitoring, and maintaining wireless networks
Bachelor's degree (or equal experience)
Ability to rapidly prioritize competing requirements
Ability to understand and simplify customer requirements
Ability to communicate end user feedback to technical and design leads
Strong verbal and written communication skills
Proven knowledge of industry standards
Ability to travel nationwide up to 25% per year
Ability to obtain and maintain at minimum public trust government clearance
Legal authorization to work in the U.S
Preferred
Certifications preferred: CCNA; CCNE; MSFT Engineer; CompTIA+; CISSP; or similar
Knowledge of and experience in Local Area Network (LAN) design, operation, maintenance, troubleshooting, and sustainment
Expertise required in next generation firewalls and web application firewalls (Barracuda, Palo Alto), network hardware (CISCO, Aruba, Juniper, HP), network monitoring tools (Splunk, Solarwinds, Snort, Wireshark), HBSS tools (McAfee), etc
Knowledge of DoD and/or Veteran environment
Government Policies and Procedures related to IT implementation (NIST 800-171)
Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment
Strategic thinker with a drive to get all types of work done and a high attention to detail
Excellent ability to communicate across all mediums and settings
Customer service experience with a strong problem-solving approach
Company
The Green Technology Group, LLC
The Green Technology Group (TGTG) is an IT solutions company with a mission to provide innovative information technology services to the Federal, Civilian and Defense agencies.