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FIFA · 4 months ago

Coordinator, Host City Volunteer, FWC26 - Seattle, WA

Seattle, WA

Full-time

Onsite

New Grad, Entry Level

FIFA is preparing for the World Cup 2026, which will be the first tournament hosted by three countries: the United States, Canada, and Mexico. They are seeking a Host City Volunteer Coordinator for Seattle to support the Volunteer Program, ensuring smooth operations and creating a memorable experience for volunteers and attendees.

SoccerSports

Responsibilities

Work with the Host City Volunteer Manager to ensure a seamless operational readiness of the Volunteer Center, including logistical setup and coordination, and operations through the recruitment phase of the Center

Assist in general upkeep of back-of-house areas, including office and break spaces

Assist with Volunteer Platform system maintenance

Coordinate with security, IT, and facility management as required to ensure a safe and functional venue

Assist with the overall operations of the Volunteer Center

Manage the welcome desk and ensure positive first impressions for all arriving volunteers

Provide wayfinding assistance throughout the Volunteer Center, guiding attendees through various zones (e.g. check-in, video room, meeting pods, legacy zone)

Respond to general inquiries from volunteers and staff in a professional and informed manner

Monitor and restock food and beverage areas as needed for volunteers and staff

Support maintaining a clean and tidy environment to ensure a welcoming space for all attendees throughout the day

Report and resolve any process, facility, tech or equipment issues in a timely manner

Ensure all spaces remain welcoming, functional, and aligned with FIFA's standards of experience

Be an on-site ambassador for the FIFA Volunteer Program, helping to create a positive and memorable journey for every participant

Qualification

Event managementCustomer serviceDatabase managementMS Office proficiencyBilingual EnglishBilingual Spanish/FrenchCommunication skillsTeam playerProblem solvingLeadershipInitiativeFlexibility

Required

Bachelor's Degree or similar level of education

Previous experience in venue operations, hospitality, event management, or customer service preferred

Strong communication skills, professionalism, and the ability to interact with diverse groups of people

Ability to work on your feet for long hours in a fast-paced, guest-facing environment

Flexible schedule including weekends, holidays, and extended hours during peak periods

Must be able to lift and move light equipment or supplies as needed

A positive, can-do attitude and a passion for large-scale events and community programs

Ability to create, engage and foster productive working relationships with internal and external stakeholders and volunteer groups

Ability to meet deadlines and is a problem solver

Strong communication skills, both oral and written

Team player, able to work under pressure

Positive attitude, patience, and persistence

Flexible, adaptable and able to respond to changing and conflicting requirements and priorities

Ability to work both independently and in a dynamic, cross functional team structure

Fluent in English (written and spoken)

Proficient in MS Office (Excel, Word, PowerPoint) and planning software and online collaboration tools

Database management tools

Preferred

Spanish and/or French proficiency is a plus

Benefits

Medical

Dental

Vision

Disability insurance

Life insurance

401k retirement plan

Company

FIFA

Glassdoor3.9

Founded in 1904, the Fédération Internationale de Football Association (FIFA) is the umbrella organisation of its members, currently 211 national football associations.

Founded in 1904