Chinese-American Planning Council · 5 months ago
Program Director (School Age Child Care)
The Chinese-American Planning Council (CPC) is the nation's largest Asian American social services agency, dedicated to promoting the social and economic empowerment of Chinese American and immigrant communities. They are seeking a Program Director to oversee afterschool programs, ensuring high-quality service delivery, staff management, and compliance with regulations while fostering positive youth development.
AdviceCommunitiesSocialSocial Assistance
Responsibilities
Oversee all day-to-day operations involved in running the center, ensuring high-quality, mission-aligned service delivery
Hire, train, supervise, and inspire a team of passionate, committed educational staff
Manage all classroom operations, including but not limited to: maintaining required group sizes and ratios; child attendance procedures; daily routines such as opening/closing, mealtimes, and transitions; and ensuring consistent implementation of program and classroom safety procedures
Oversee educational environment and programming by providing curriculum documents and resources, observing classroom practices, reviewing and giving feedback, and assessing classroom quality and alignment with developmental standards
Explore and utilize communication platforms (e.g., WeChat, ClassDojo) to facilitate strong family and staff communication
Schedule family information sessions and share and coordinate program family events, field trips, and extracurricular activities
Register and enroll new families, manage child schedules, and collect and maintain all required enrollment documentation
Manage budget development and track program expenditures to ensure responsible and transparent use of resources
Ensure compliance with all applicable local, state, and federal regulations, CPC policies, and funder requirements
Lead strategic planning and continuous quality improvement efforts in collaboration with internal stakeholders
Analyze enrollment and attendance trends to inform program planning, staffing, and outreach
Support staff with implementation of child guidance and behavior management strategies aligned with CPC policies
Ensure timely and accurate completion of all incident and injury reports in accordance with CPC protocols and regulatory requirements (DOHMH, DOE, DYCD)
Guide staff in proper documentation procedures and follow-up actions for behavioral, safety, and medical incidents
Collaborate with families and appropriate agency departments to communicate incidents with care and transparency
Maintain secure records of all incident reports and contribute to root cause analysis and corrective action planning as needed
Attend all meetings, trainings, and professional development sessions as required by CPC and external agencies
Report to and fulfill other program activities as assigned by the Director of Childhood Development Services and Deputy Director of School Age Child Care (SACC) Initiatives
Serve as an active member of the CPC management team, collaborating with co-leaders, support staff, and agency departments to drive shared goals
Motivate staff by maintaining a positive attitude, modeling professionalism, and leading by example
Develop and implement systems for family involvement and engagement, ensuring families are active partners in their children’s development
Maintain open and effective communication and partnerships with the school principal, school staff, afterschool staff, and parents
Establish and maintain partnerships with community-based organizations to enrich programming with additional resources, services, and collaborative projects
Work closely with CPC internal divisions—including Advocacy on policy development and positioning, and Public Relations on communications strategies—to support program visibility and agency-wide alignment
Assist in creating a positive, respectful, and enjoyable work environment that values trust, loyalty, and confidentiality
Demonstrate cultural humility and awareness of the diverse identities, needs, and dynamics of staff and families
Ensure a culturally and linguistically responsive environment that affirms the experiences of children, families, and staff
Develop strong relationships with staff and families that foster a sense of belonging, contributing to high rates of retention and referrals
Maintain full knowledge of NYC Department of Health and Mental Hygiene (DOHMH) School-Age Child Care (SACC) regulations, FDNY safety requirements, and applicable CPC policies
Ensure adherence to all DYCD contract requirements and deliverables
Oversee timely submission of documentation to regulatory bodies and funders
Maintain readiness for audits, site visits, and performance reviews by licensing and oversight entities
Collaborate with CPC’s Compliance and Contracts teams to ensure accurate reporting, data collection, and documentation
Work toward the program’s long-term goals, including compliance with quality benchmarks, accreditations, and city/state initiatives
Conduct regular staff observations and performance evaluations using a reflective supervision approach
Create and implement individualized professional development plans in partnership with the Education Specialist
Promote staff growth by facilitating opportunities for leadership, team-building, and ongoing learning
Support staff well-being and development through coaching, training, and problem-solving
Qualification
Required
Bachelor's Degree in Education or a related field required
Minimum 2 years of teaching experience in an early education or school-age setting
Minimum 1 year of supervisory experience; experience managing teams in educational or nonprofit settings strongly preferred
Excellent verbal and written communication skills
Demonstrated leadership, team-building, and conflict resolution abilities
Ability to multitask while remaining organized and meeting deadlines
Professional, courteous demeanor with strong customer service orientation
Commitment to diversity, equity, inclusion, and belonging
Understanding of developmentally appropriate curriculum for early childhood and/or school-age populations preferred
Proficient in Microsoft Office, Teams, Excel, Zoom, and other digital tools; familiarity with platforms such as WeChat, or ClassDojo is a plus
Preferred
Experience managing teams in educational or nonprofit settings strongly preferred
Understanding of developmentally appropriate curriculum for early childhood and/or school-age populations preferred
Bilingual language proficiency preferred: PS 160: Chinese (Mandarin, Cantonese, Fujianese); PS 255: Russian, Chinese (Mandarin or Cantonese), or Spanish
Benefits
Generous paid time off (holiday, sick and vacation time)
Medical
Dental
Vision
Basic Life Insurance Coverage
Commuter Benefits
403(b) Retirement Plan
Company
Chinese-American Planning Council
CPC's focus is to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities.
H1B Sponsorship
Chinese-American Planning Council has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase