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Mainframe Services Delivery Manager

Northern Trust, a Fortune 500 financial institution, is seeking a Mainframe Services Delivery Manager to oversee the IBM Mainframe environment. The role involves providing escalation support, ensuring SLAs/KPIs are met, and driving process improvements while serving as a liaison between the engineering team and the Managed Service Provider.

SVP and Head of Enterprise Middleware Services

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Infrastructure DR Service Delivery Manager

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