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CSC · 2 weeks ago

Salesforce Solutions and Strategic Director

Wilmington, DE

Full-time

Hybrid

Director/Executive

15+ years exp

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA. They are seeking an experienced Salesforce Solutions and Strategic Director to lead the vision, design, and execution of their Commercial Salesforce instance, focusing on improving customer experience and streamlining operations.

ConsultingLegal

H1B Sponsor Likely

Responsibilities

Define, drive and implement an overall Salesforce roadmap, aligning it with corporate goals and objectives

Lead the design and delivery of scalable, integrated Salesforce solutions across Sales and Marketing

Proactively identify opportunities to expand Salesforce capabilities, adopt emerging technologies, and enhance operational efficiency

Mentor and guide a team of Salesforce administrators fostering a culture of collaboration, learning, and high performance

Establish best practices for security, integrations, and platform governance across the organization, breaking down silos and expanding efficiencies

Partner with executive leadership, business stakeholders, and cross-functional teams to identify priorities, opportunities, and gaps in Salesforce utilization

Lead end-to-end Salesforce projects, identify and gather requirements, translating into best practices, scalable solutions with a focus on exceptional user experience

Collaborate with Salesforce and third-party vendors to evaluate products, negotiate agreements, and ensure successful delivery

Design and oversee integrations between Salesforce and other systems or third party suppliers

Proactively identify opportunities for automation, process improvements, and increased efficiency within the Salesforce environment

Qualification

Salesforce administrationSalesforce architectureSalesforce integrationsSalesforce automation toolsProject managementAnalytical skillsCommunication skillsRelationship-buildingLeadership skills

Required

15+ years of experience working with Salesforce in a leadership capacity, with at least 10 years' hands-on experience in Salesforce administration

Proven track record in managing large-scale Salesforce implementations and cross-functional teams

Extensive experience in configuring and customizing Salesforce across multiple clouds (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud and AppExchange solutions.)

Strong knowledge of Salesforce platform tools, including Lightning Experience, Apex, Visualforce, and Salesforce integrations with third party platforms

In-depth understanding of Salesforce automation tools, including Process Builder, Flow, and Workflow Rules

Expertise in Salesforce architecture, security model, and data management

Experience implementing Salesforce configuration changes

Exceptional project management and leadership skills with the ability to prioritize and execute multiple initiatives

Strong analytical and problem-solving skills, with the ability to analyze complex business requirements and translate them into technical solutions

Strong communication skills with the ability to engage stakeholders at all levels of the organization

Ability to balance strategic thinking with a hands-on approach to solving problems and implementing solutions

A proactive attitude to platform enhancements, self-starter with the ability to drive initiatives independently and as part of a team

Excellent relationship-building skills

Benefits

Annual success-sharing bonuses or commission plans based on individual performance

Excellent benefits

Company

CSC

Glassdoor3.2

CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across fund strategies, capital markets transactions in public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions.

Founded in 1899

Wilmington, Delaware, USA

5001-10000 employees

http://www.cscglobal.com

H1B Sponsorship

CSC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)

2024 (6)

2023 (3)

2022 (6)

2021 (6)

2020 (5)