ServiceSource · 4 months ago
Employment Development Specialist I
New Castle-DE
Full-time
Onsite
Entry Level
1+ years expServiceSource is a champion for people with disabilities, seeking to make an impact through their programs. The Employment Development Specialist (EDS) will be responsible for developing community employment opportunities and providing job development services to support individuals with disabilities in achieving competitive, integrated employment.
Assistive TechnologyCustomer ServiceElder CareNon ProfitReal EstateService Industry
Responsibilities
Conduct intakes and assessments with individuals to establish employment goals and develop person-centered employment plans. Collaborate closely with Vocational Rehabilitation Counselors and other community entities that refer individuals to the program
Provide job development services, including connecting individuals to training and educational resources, to help them secure employment that aligns with their career interests, strengths, and support needs
Provide post-employment services, including job coaching, follow-up support, and travel training, to ensure retention, job satisfaction, and career growth
Build and maintain strong relationships with businesses, community agencies, internal departments, and external vendors
Accurately complete and submit monthly billing reports, participant records, case notes, and other documentation in a timely manner, ensuring compliance with the grant's expectations
Conduct task and job-site analyses at selected locations to ensure appropriate job matches for individuals
Conduct employer outreach, provide consultation, guidance, and disability awareness training to employers and business representatives as needed
Coordinate and participate in interdisciplinary team meetings related to an individual’s Employment Support Plan; prepare annual individual support plans
Attend all grant-related trainings and meetings as assigned, including those for the Temporary Assistance for Needy Families (TANF) program
Collaborate with the case manager and youth transition specialist, as needed, to ensure comprehensive support for the entire family and facilitate cross-collaboration
Regularly meet with the Project Director, Project Evaluator, and key team members, including case managers, youth transition specialists, and employment development specialists from ServiceSource and affiliated organizations, to ensure alignment and progress toward grant objectives
Actively seek opportunities to enhance knowledge of systems supporting TANF recipients and disconnected youth, including the barriers they face. Foster collaboration through participation in community meetings, professional networks, and relevant trainings, enabling effective referrals and comprehensive care for individuals and families
Perform other responsibilities as assigned
Qualification
Required
Associate degree in psychology, Human Services or related field, plus 1 year of related experience working with adults with disabilities or a related population required
A minimum of one (1) year of relevant supported employment, job development, job coaching, and/or vocational support experience required
Must be available and willing to travel to multiple locations throughout the state or affiliate coverage area, sometimes with little notice required
Must be available and willing to work flexible hours, including weekends, evenings, and holidays, as needed
Annual criminal background checks, child abuse clearances, and other required screenings in compliance with ServiceSource, state, and funding agency regulations
Valid state driver's license (per state law) and/or access to reliable transportation for work-related travel required. Eligible drivers must maintain a good motor vehicle record (MVR)
Ability to relate well to people at all levels of an organization
Excellent verbal and written communication skills
Detail-oriented and able to carry out work with the highest levels of accuracy
A desire to achieve and exceed monthly expectations
Goal oriented and independently motivated
Advanced Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software such as ZOOM and Microsoft Teams
Ability to solve practical problems and adapt to new information and guidance quickly
Ability to work independently and as part of a team
Excellent customer service skills (virtually and face-to-face)
Familiarity with the community that the grant is servicing
Preferred
Bachelor's degree in psychology, Human Services or related field preferred
Experience developing partnerships with employers and/or postsecondary educational institutions preferred
Experience working with the TANF population is preferred
Marketing or sales skills preferred
Case management and/or documentation knowledge preferred
Fluency in a second language (Spanish, ASL) preferred
Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
Company
ServiceSource
ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Patterson
Chief Executive Officer
Nate Hoover
Chief Financial Officer
Company data provided by crunchbase