KraussMaffei · 4 months ago
Field Service Engineer, Injection Molding
Fort Wayne, IN
Full-time
Hybrid
Mid Level
3+ years expKraussMaffei is a leading manufacturer of plastics processing machines in North America, celebrating its 185th anniversary in 2023. The Field Service Engineer will provide technical support and troubleshooting services for KraussMaffei equipment, ensuring customer satisfaction through installation, repair, and optimization of machinery.
Machinery ManufacturingPlastics and Rubber Manufacturing
Responsibilities
Systematically and efficiently analyze, troubleshoot, and restore function to KraussMaffei equipment
Commission KraussMaffei equipment and follow standard procedures to ensure customer satisfaction and successful handoff
Review work completed, costs, time, and additional work identified while on site with manager and customer as needed
Create thorough and detailed service reports that include description of visit, work completed, costs, time, and additional work identified
Conduct customer training relating to the operation and maintenance of KraussMaffei equipment and products
Lead and train less experienced service personnel as needed
Follow standardized procedures
Collect requisite information to create standardized procedures when opportunities are identified
Qualification
Required
Successful completion of high school, or equivalent
3-5 years of related experienced in a manufacturing field service role or similar technical field
Competency in workflow software (MS Office, Innosoft, Concur, SAP)
Ability to work collaboratively with local and cross functional technical teams
Effective verbal & written communication skills to support positive outcomes
Ability to read hydraulic and electrical schematics as well as navigate OEM documentation
Practical competency in safe mechanical/electrical tool use (hand and torque wrenches, calipers, multimeter, power tools, air tools, hydraulic testing equipment)
Ability to operate lifting equipment such as forklifts, scissor-lifts and other mobile lifts
Understands equipment function: Able to identify equipment functional locations and state general equipment functions for injection molding machine sub-assemblies (clamp unit, plasticizing unit, injection unit, hydraulic unit, and robots)
Basic knowledge of electrical components (480V/220V, fuses, relays, contactors, motors)
Basic knowledge of PLC programming and function (Allen Bradley, Sigmatek)
Basic understanding of mechanical assemblies (conveyors, sprockets, belts, pulleys, gearboxes, centrifugal pumps, vacuum pumps)
Basic knowledge of pneumatic conveying and troubleshooting (controls, actuators, or valves)
Benefits
Remote hybrid work schedule
Top notch medical, dental, and vision insurance
Short and long-term disability coverage
Generous 401k match and immediate 100% employee contribution vesting
Start with 3 weeks of PTO
11 paid holidays and December holidays shutdown
Up to $10,000/year in tuition reimbursement
Certification and professional membership sponsorships
Big name supplier discounts
AVI MarketC and entertainment in break room
Company
KraussMaffei
KraussMaffei manufactures and supplies machinery for producing plastics. It offers injection molding machinery, including hydraulic, hybrid.
1001-5000 employees
H1B Sponsorship
KraussMaffei has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2022 (4)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2016-01-11Acquired
Leadership Team
Pamela Davis, SHRM-SCP
Sr. HR and Recruiting Partner
Recent News
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