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CNA Corporation · 4 months ago

IT Service Desk Intern - Summer 2026

CNA, 3003 Washington Blvd, Arlington, Virginia, United States of America

Internship

Onsite

Intern

Start in 2026 Summer

CNA Corporation is hiring for the role of IT Service Desk Intern for Summer 2026. This internship offers a unique opportunity for students to contribute to the efficiency of IT operations by providing first-level support to internal users and assisting in drafting and refining Standard Operating Procedures (SOPs) for IT service delivery.

AnalyticsEducationGovernmentNon ProfitSecurity

Culture & Values

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support to internal stakeholders in support of overall project goals, objectives, and deliverables

Conduct research for assigned projects

Assist in analyzing data gathered in support of a project

Provide general communications support to the team

Provide targeted logistical support as necessary (scheduling, note taking)

Provide excellent customer support

Perform other general duties as assigned

Qualification

CompTIA Security+CompTIA CySA+CISSPMicrosoft OfficeInterpersonal skillsOral communicationWritten communicationCritical thinkingOrganizational skills

Required

Must be in junior or final year of bachelor's degree at the start of the internship, or enrollment in a graduate program

Must have experience with Microsoft Office (Word, Excel, PowerPoint); good interpersonal and oral and written communication skills; critical thinking and organizational skills

Ability to obtain and maintain a security clearance