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Amazon · 4 months ago

Data Center Operations Manager, Amazon Dedicated Cloud

Warrenton, Virginia, USA

Full-time

Onsite

Senior Level

$138K/yr - $293K/yr

5+ years exp

Amazon is a leading cloud services provider, and they are seeking a Data Center Operations Cluster Manager to oversee compute operations teams within an AWS region. The role involves managing safety, security, availability, and efficiency of data center operations while developing the operations management team and driving a positive customer experience across a 24/7 shift schedule.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Hiring, managing, and developing the operations management team including DCO site managers, Decom managers, DCO technicians, and Decom technicians

Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across a 24/7 shift schedule

Prioritize projects assigned to DCO teams and sites

Routinely review ticket queue for large events and address problems accordingly

Coordinate change management resources

Guide, train and educate data staff on the best practices related to all service owner issues

Manage front line managers. This includes mentoring, training, and developing career progression for both direct reports and members of the organization

Qualification

Data Center ManagementPeople ManagementCloud ArchitectureNetwork TroubleshootingSecurity ClearanceLinux/UNIX AdministrationContinuous ImprovementCommunicationDocumentation Skills

Required

Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)

5+ years experience in a Data Center environment

Experience in hiring and staffing

Excellent verbal and written communication skills

Current, active US Government Security Clearance of TS/SCI with Polygraph