Apply on Employer Site

RIDE Mobility · 4 months ago

Technical Trainer

Pasadena CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $110K/yr

5+ years exp

Ridemobility LLC is seeking a skilled and passionate Technical Trainer specializing in electric vehicles. The role involves delivering high-quality technical training to transit operators and maintenance personnel, with a focus on electric transit buses and their electrical systems, while traveling extensively across various locations.

Responsibilities

Lead in-person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, with a focus on electrical systems, battery management, propulsion systems, and charging infrastructure

Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry-level and advanced learners

Provide technical expertise and troubleshooting assistance during training events, addressing participants' questions and practical challenges

Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems

Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses

Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary

Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed

Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training

Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high-voltage systems, batteries, and electric propulsion systems

Work well with other Customer Service Teams to develop practical, hands-on, and timely product knowledge and expertise

Qualification

Electric vehicle systemsTechnical training experienceTroubleshooting techniquesBattery management systemsCharging systemsCommunication skillsCustomer-centric approachSafety mindsetSoftware proficiencyClass A licenseProblem-solving skills

Required

Education: Associate's degree or equivalent experience in electrical engineering, automotive technology, or a related field

Experience: Minimum of 5 years' hands-on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus

Technical Expertise: Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques

Travel Flexibility: Willingness to travel up to 75% of the time across the United States. Travel will typically involve a combination of air and ground transportation, including overnight stays at various locations

Communication Skills: Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge

Problem-Solving Skills: Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on-site

Customer-Centric: Ability to interact professionally with a wide range of clients, from mechanics to high-level management, ensuring a positive training experience

Safety Mindset: Strong commitment to safety standards and a proactive approach to promoting a safe training environment

Preferred

Have or can obtain a Class A license (commercial driver's license (CDL))

Experience in Transit Industry: Prior experience working with electric or hybrid transit buses or in a similar technical field

Training Experience: Previous experience in developing or delivering technical training to diverse audiences

Software Proficiency: Familiarity with diagnostic tools and software used in the maintenance of electric buses. MS OFFICE (Word, PowerPoint, Excell, SharePoint, Outlook)