Stripe · 4 months ago
Program Manager, Business Practices
United States
Full-time
Remote
Senior Level
7+ years expStripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The Business Practices Program Manager will be responsible for managing and improving policies and processes related to deal lifecycle challenges, ensuring efficient deal policies in support of commercial activities.
FinanceFinTechMobile PaymentsSaaS
Responsibilities
Be accountable for building and driving large-scale deal lifecycle transformation program changes end-to-end (e.g. Misbilling or revenue contracting related improvements), and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
Work cross-functionally to identify deal lifecycle improvement opportunities for the GTM teams spanning strategy, people, policy, process, and/or technology
Develop program standards (center of excellence), providing guidance, consulting, and coaching to peers and others on partner teams
Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
Make exec level recommendations and drive decisions, where necessary
Qualification
Required
A strong track record of delivering global, complex enterprise deal lifecycle/commercial transformation programs with multiple constituents in a changing, ambiguous environment end-to-end
Experience with deal management processes, deal process related root cause analysis, and commercial agreements
7+ years of experience in program management, business operations, management consulting or a related discipline
Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
The ability to diagnose, simplify and structure problems and solutions while having command of 'the details'
Enthusiastic 'roll up your sleeves' mentality
Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to executive stakeholders. You set a high-bar in terms of communication effectiveness
Preferred
Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a sales-oriented environment
A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
Prior experience with Salesforce, CPQ, Deal Approval, Contract Lifecycle Management tools
Prior experience with payments and/or SaaS
Comfort with SQL and/or Google Sheet for analyzing large datasets
Company
Stripe
Stripe is an API technology company that provides online payment processing and commerce solutions for Internet businesses.
5001-10000 employees
H1B Sponsorship
Stripe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (283)
2023 (141)
2022 (379)
2021 (276)
2020 (111)
Funding
Current Stage
Late StageTotal Funding
$9.44BKey Investors
Tiger Global ManagementThrive CapitalFounders Fund
2025-02-27Secondary Market
2024-04-12Secondary Market· $694.16M
2024-03-01Series Unknown
Leadership Team
Steffan Tomlinson
CFO
Aitor Guevara
Head Of Engineering
Recent News
2026-01-11
Digital Trends
2026-01-11
Company data provided by crunchbase