Epsilon · 2 weeks ago
Advisor Client Engagement
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$94K/yr - $125K/yr
5+ years expEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. As an Advisor, you will collaborate with the Portfolio Lead to deliver products and services to clients while ensuring successful project engagements and driving business growth.
AdvertisingDigital MediaEmailMarketingMobileSocial Media
Responsibilities
Develop strong connections with clients and ensure client happiness with contracted Epsilon offerings
Coordinate with delivery teams to unify products/services, interpret client needs, and improve client profitability
Drive collaboration internally with product, support, and delivery organizations throughout the client lifecycle, as a vocal leader of the Client engagement
Support leading a complementary team with varied expertise; and offer timely performance feedback
Raise issues and risks for resolution within the cross functional team
Ensure accurate and timely billing for services rendered, working with internal Accounting teams and client Accounting teams, as required
Travel Required: Approximately 10%
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of industry specific experience
Program and project management experience
Martech platform experience such as Email, CRM/Database or Loyalty platforms
3+ years of demonstrated ability in a client facing role
2+ years of managerial experience
Financial competence
Strong Microsoft Word, Excel and PowerPoint skills as well as Service now, Jira, SharePoint
Preferred
You enjoy working with both clients and delivery teams, connecting the dots and leading both internal and external expectations
You work collaboratively to build positive relationships
You thrive in a client-facing role, working with clients, addressing their concerns and being their point of contact
You take on complex problems and issues with a focus on outcomes and effective resolutions
You have expertise and knowledge across the full ecosystem of MarTech and AdTech such as cleanroom, digital media etc
You have experience working with contracts, supporting invoices and understanding P&L reporting
Benefits
Flexible time off (FTO)
15 paid holidays
Paid sick time
Parental/new child leave
Childcare & elder care assistance
Adoption assistance
Comprehensive health coverage
401(k)
Tuition assistance
Commuter benefits
Professional development
Employee recognition
Charitable donation matching
Health coaching and counseling
Company
Epsilon
Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
5001-10000 employees
H1B Sponsorship
Epsilon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)
Funding
Current Stage
Late StageTotal Funding
unknown2019-04-15Acquired
Leadership Team
Myron Sojka
CTO
Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
Recent News
Washington Technology
2025-12-19
Washington Technology
2025-12-09
2025-12-03
Company data provided by crunchbase