The Gainey Agency · 4 months ago
Remote Customer Service / Insurance Agent
United States
Full-time
Remote
New Grad, Entry LevelThe Gainey Agency is a fast-growing, client-focused insurance agency offering flexible, remote opportunities nationwide. They are hiring Customer Service / Insurance Agents to build relationships with clients, present tailored life insurance solutions, and provide policy support.
Responsibilities
Conduct inbound and outbound calls to assess client needs and recommend insurance products
Educate clients on policy options, underwriting, and benefits
Assist with basic policy servicing, such as endorsements, claims support, and beneficiary changes
Maintain accurate digital records using CRM tools
Follow up with clients regularly to ensure satisfaction and retention
Collaborate with teammates and participate in ongoing training sessions
Meet or exceed individual and team performance goals
Qualification
Required
Must be 18+ and authorized to work in the U.S
Must pass a background check
Strong verbal and written communication skills
Self-motivated and comfortable working in a remote, performance-driven environment
Tech-savvy with basic proficiency in CRM tools, video conferencing, and digital communication
Preferred
Active life insurance license preferred (or willing to obtain – we provide guidance!)
Previous experience in sales, insurance, or customer service
Familiarity with CRM systems and remote outreach tools
Benefits
Competitive commission structure with bonus opportunities
Work-from-home flexibility with a schedule that supports work-life balance
Access to TCPA-compliant leads through our internal marketing (available for purchase)
Training, mentorship, and a clearly defined career path
Supportive team culture built on integrity, transparency, and collaboration
Company
The Gainey Agency
The Gainey Agency was established with the goal of helping to bring balance to the professional and personal lives of independent insurance agents and agency builders across the country.
Founded in 2013Baltimore, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase