Edwards Lifesciences ยท 1 day ago
Manager, Employee Relations
Edwards Lifesciences is focused on making a meaningful difference to patients globally, and their Human Resources teams play a crucial role in enhancing employee experiences. As the Manager of Employee Relations, you will foster a positive workplace by addressing employee concerns, leading ER training, and driving initiatives that promote fairness and compliance while utilizing data to improve processes.
BiotechnologyHealth CareMedicalMedical Device
Responsibilities
Managing, and delivering ER solutions, including process design and enabling technology. Align with HR and ER strategic goals to lead an organization of deep subject-matter expertise and innovative solutions to consult on ER programs, processes, and people, delivering scalable, best-in-class employee relations solutions
Overseeing ER service delivery operations, responding to escalated service demands as needed (e.g., complex investigations, case volume, performance issues, process execution, disciplinary action, etc.)
Influencing colleagues, customers, and collaborators to ensure acceptance of and compliance with new processes and tools. Manage adoption of new scope of work, including knowledge development to support consultation
Collaborating with other ER Regions to provide a consistent application of ER best practices
Identifying ways to innovate, improve, scale, and leverage enabling technology. Oversee implementation of continuous improvement opportunities to current processes utilizing ER case management system. Ability to identify trends through use of data analytics
Qualification
Required
Bachelors Degree in Business Management, Human Resources, Organizational Development or other related areas with 8 years of previous Human Resources related work experience required, or equivalent work experience based on Edwards criteria
Occasional travel, up to 10% annually, may be required to support business needs
Preferred
Experienced HR Business Partner with strong employee relations expertise and a background supporting manufacturing site operations
Experience and understanding of HR enabling technologies (e.g., case management, employee and manager self-service) within a customer service environment (ServiceNow preferred)
Experience with an ERP system (Workday preferred)
Experience working collaboratively to facilitate the delivery of employee relations programs across numerous locations
Experience with Microsoft tools and applications
Strong knowledge of Employee Relations processes, ER-related regulations and requirements, and services administered within ER Function
Knowledge of HR policies and procedures, standard business practices and professionalism in a customer service environment
Specialized knowledge of end-to-end solutions related to Employee Relations
Detail-oriented and high work standards in support of seamless execution
Strong analytical and problem-solving skills
Ability to interact with all levels of employees
Proven relationship management experience with the ability to develop trust and influence positive outcomes
Ability to drive issues to resolution while maintaining an atmosphere of collaboration and confidentiality
Strong team collaboration and ability to support and motivate others to achieve goals/targets
Capable of acting decisively while thinking strategically
Ability to balance workload and competing priorities
Excellent judgment, and ability to maintain confidentiality and act discreetly
Successful record of improving and executing programs as scale
Excellent verbal and written communication skills
Company
Edwards Lifesciences
Edwards Lifesciences is a provider of science of heart valves and hemodynamic monitoring.
H1B Sponsorship
Edwards Lifesciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (81)
2024 (70)
2023 (42)
2022 (65)
2021 (44)
2020 (28)
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-04-03IPO
Leadership Team
Recent News
BioWorld Financial Watch
2025-12-25
Medical Device Network
2025-12-25
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