Prodigal · 3 months ago
AI Agent Engineer
Mountain View, CA
Full-time
Onsite
Mid Level
$150K/yr - $180K/yrProdigal is reshaping the future of consumer finance by pioneering consumer finance intelligence through their innovative platform. They are seeking an exceptional AI Agent Engineer specializing in Applied AI and Prompt Engineering to develop next-generation voice AI agents that enhance customer experiences in financial services.
Artificial Intelligence (AI)Consumer LendingFinanceMachine LearningNatural Language ProcessingSaaSSoftware
Responsibilities
Design, test, and refine prompts for voice AI agents handling complex financial conversations
Develop systematic prompt engineering methodologies and best practices for voice interactions
Ability to meta-prompt and run experiments with different LLMs, bringing in new agent architectures to bring in the lowest latencies possible while maintaining high accuracy
Create prompt templates and frameworks that scale across different use cases and customer segments
Implement A/B testing strategies to measure and improve prompt effectiveness
Analyze conversation transcripts and performance metrics to identify improvement opportunities
Use our Simulation Platform and existing call corpus of our customers to tune and improve AI Agent performance
Develop automated evaluation frameworks for AI agent quality assessment
Create feedback loops (semi or fully automated) between production data and prompt refinements
Optimize prompts for latency, accuracy, and natural conversation flow
Collaborate with ML engineers to improve voice recognition and synthesis quality
Design conversation flows that handle edge cases and error recovery gracefully
Implement context management strategies for multi-turn conversations
Develop domain-specific language models for financial services
Travel to customer sites to learn from human agents and gather requirements
Conduct on-site prompt optimization based on customer-specific needs to deliver rapid iterations of prototype versions
Qualification
Required
B.E/B.Tech/M.Tech in Computer Science, AI/ML, Linguistics, or equivalent
Strong Python programming skills and experience with ML frameworks
Ability to work with large-scale conversation data
Excellent analytical and problem-solving skills
Strong verbal and written communication skills and ability to explain technical concepts clearly
Willingness to travel in the US for customer engagements
Proficiency in prompt engineering techniques (few-shot learning, chain-of-thought meta-prompting, etc.)
Knowledge of SQL and data analysis tools (Pandas, NumPy)
Experience with experiment tracking and MLOps tools
Understanding of real-time system constraints and latency optimization
Preferred
Familiarity with voice biometrics and authentication
Experience with real-time streaming architectures
Published research or blog posts on prompt engineering or conversational AI
Experience with multilingual voice AI systems
Benefits
GenAI Experience – Work at the cutting edge of voice AI and prompt engineering, shaping the future of conversational AI in consumer finance
World-class Team – Learn from and collaborate with experts from BCG, Deloitte, Meta, Amazon, and top institutes like IIT and IIM
Continuous Education – Full sponsorship for courses, certifications, conferences, and learning materials related to AI and prompt engineering
Travel Opportunities – Gain exposure to diverse customer environments and real-world AI implementations
Health Insurance – Comprehensive coverage for you and your family
Flexible Schedule – Work when you're most productive, with core collaboration hours
Generous Leave Policy – Unlimited PTO to ensure you stay refreshed and creative
Food at Office – All meals provided when working from office
Recreation & Team Activities – Regular team bonding through sports, games, and social events
Company
Prodigal
A Consumer Finance Intelligence solution that analyzes agent and customer conversations to enhance profits, experience, and compliance.
Founded in 2018
51-200 employees
H1B Sponsorship
Prodigal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$12.12MKey Investors
Menlo VenturesY Combinator
2021-07-22Series A· $12M
2018-08-20Seed· $0.12M
Leadership Team
Sangram Raje
Co-Founder, Engineering
Recent News
MenloVentures
2025-12-31
2025-03-14
2025-02-11
Company data provided by crunchbase