Apply on Employer Site

St. Joseph's/Candler · 4 months ago

Clinical Analyst II - Allscripts

Savannah, GA

Full-time

Onsite

Mid Level

3+ years exp

St. Joseph's/Candler is seeking a Clinical Analyst II to enhance user experience while adhering to regulatory standards. The role involves analyzing and modifying application systems, providing software support, and managing projects to ensure successful implementation and upgrades.

BiotechnologyFitnessHealth Care

H1B Sponsor Likely

Responsibilities

Provides direct support in use of application software to customers including: problem resolution, research of functionalities, responding to questions and staff training. Ensures software vendors have the information and resources necessary to resolve application problems.Leads projects in one or more aspects of the information systems (product selection, business requirement definition, communication, implementation, issue resolution, product support). Serves as expert resource and department liaison for assigned modules for hospital departments, other analysts and serves as primary liaison between SJC users and computer system vendors. Questions on use of system, system flexibility, hardware configurations, functionality and department work flow processes and needs are answered accurately and in a timely manner. Coaches clinical analysts I toward success by investing time, knowledge transfer, and modeling positive and supportive behaviors that promote team success. Other duties as assigned

Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation changes for all supported applications. Adheres to change control policies for software modifications. Serves as a member of implementation core teams and provides guidance in planning, coordination and implementation of 'go-live' and 'upgrade' activities, including project schedule recommendations, training, testing and actual conversion. Provides for continuous on-site support during lives or upgrades. Makes hardware recommendations as necessary and assists with interface testing

Ensures comprehensive software test scenarios are developed to ensure thorough testing of new or upgraded applications prior to 'live' date. Reports problems or issues to vendor and in-house staff during testing to ensure timely resolution. Ensures training has been received for effective application support and end user use. Analyzes and resolves problems for own applications and assists other analysts in their modules. Escalates those outside scope to appropriate person or group. Promptly resolves problems and makes decisions considering effect on systems as a whole

Researches and defines user information needs and workflow processes and translates these needs in order to recommend systems and workflow changes to promote the most effective use of systems and enhancements to user productivity. Recognizes decision level hierarchy, coordinates decisions with other modules and IS management. Has sufficient knowledge of other modules, functions and processes to evaluate options beyond those contained within assigned modules

Qualification

Health systems experienceApplication supportProject managementMicrosoft WindowsOffice applicationsTechnical writingTroubleshootingCoachingCommunication skillsPresentation skills

Required

Bachelors of Healthcare - Required

3-5 Years Health systems functional areas or installing/maintaining computer system applications. - Required

Successful completion of training on Microsoft Windows operating system, Office applications, and assigned software applications

Company

St. Joseph's/Candler

St.

Founded in 1875

Savannah, Georgia, USA

1001-5000 employees

http://www.sjchs.org/

H1B Sponsorship

St. Joseph's/Candler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)