Tyto Athene, LLC · 4 months ago
Senior AV Engineer
Annapolis Junction, MD
Full-time
Onsite
Senior Level
$180K/yr - $200K/yr
7+ years expTyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation. They are seeking a Senior AV Engineer to provide expert-level engineering, troubleshooting, and lifecycle support for enterprise Unified Communications and Audio Visual Multi-Media systems, while leading complex implementations and ensuring optimal performance.
Information Technology
No H1B
Security Clearance Required
Responsibilities
Serve as the highest escalation point for troubleshooting and problem resolution of UC/AVMM systems
Lead root-cause analysis for complex hardware, software, and network integration issues
Provide Tier 3 expertise for installation, configuration, and maintenance of UC systems across enterprise environments
Develop and optimize UC system designs, ensuring interoperability across multi-level security systems and enterprise platforms
Conduct system performance monitoring and proactively identify optimization opportunities
Provide detailed technical documentation including system diagrams, engineering change proposals, and troubleshooting guides
Design and implement upgrades, patches, and configuration changes with minimal service disruption
Perform in-depth hardware/software integration testing, staging, and validation
Support site surveys, system migrations, and enterprise deployments in CONUS and OCONUS locations
Collaborate with Tier 1 and Tier 2 teams by providing advanced training, mentoring, and knowledge transfer
Act as a technical liaison with Government stakeholders for system performance, upgrades, and capability expansion
Maintain accountability for hardware and software assets through configuration and inventory management processes
Qualification
Required
Bachelor's degree in Information Technology, Engineering, or related field with 7+ years of relevant experience; OR
Associate degree with 10+ years of relevant experience; OR
High School diploma with 15+ years of progressively responsible UC/AVMM engineering experience
Demonstrated experience supporting enterprise UC/AVMM environments at the Tier 3 level
Strong expertise with one or more UC/AVMM technologies (Cisco, Avaya, Poly, Crestron, Extron, WebEx, MS Teams, etc.)
Hands-on experience with VTC infrastructure, VoIP systems, and AV signal distribution technologies
Familiarity with configuration management, network architecture, and secure communication protocols
Ability to perform escalated troubleshooting across hardware, software, and network layers
Must possess and maintain an active TS/SCI with Full Scope Polygraph
Preferred
Industry certifications such as AVIXA Certified Technology Specialist (CTS/CTS-I/CTS-D)
Crestron DMC-D or higher
Extron AV Associate Certification
Cisco CCNP Collaboration
Dante Level 2 or 3
Experience supporting UC/AVMM environments within DoD or Intelligence Community settings
Demonstrated ability to lead technical teams and mentor junior engineers
Benefits
Health/Dental/Vision
401(k) match
Paid Time Off
STD/LTD/Life Insurance
Referral Bonuses
Professional development reimbursement
Parental leave
Company
Tyto Athene, LLC
At Tyto Athene, we help turn Data to Dominance.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dennis Kelly
Chief Executive Officer
Peter O'Donoghue
Chief Technology Officer
Recent News
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