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SMU Dedman School of Law · 4 months ago

Patron Resource Coordinator (HR Title: Library Specialist 4)

USA-TX-Dallas

Full-time

Onsite

Mid Level

$23.83/hr - $25.64/hr

3+ years exp

SMU Dedman School of Law is a prestigious institution seeking a dedicated Patron Resource Coordinator for their Central University Libraries. This role involves providing high-quality library services during evening hours, assisting patrons, managing resources, and supervising library operations to ensure a welcoming environment.

EducationUniversities

Responsibilities

Staff the main desk, assisting with checkouts, returns, fines, account issues, and general inquiries

Supervise overnight student workers, ensuring completion of nightly checklists and closing procedures

Troubleshoot access issues related to physical and digital collections; locate missing materials and correct shelving as needed

Monitor patron activity and enforce library policies as needed

Oversee Fondren Library course reserves, including processing faculty requests and maintaining materials

Conduct regular nightly building checks, coordinate with facilities and security as necessary

Assist with circulation projects and Ask Us inquiries as assigned

Qualification

Public service experienceInterpersonal skillsCommunication skillsTechnology troubleshootingOrganizational skillsIntegrated library system familiarityProblem-solving skillsTime managementAttention to detail