Hyundai of Union County (formerly Bob Mayberry Hyundai) · 4 months ago
Service Consultant
Jacksonville, FL
Full-time
Onsite
New Grad, Entry LevelHyundai of Union County is seeking a professional and customer-focused Service Advisor to join their dynamic automotive service team. In this role, you will serve as the primary point of contact for customers, ensuring their vehicle service needs are met with exceptional service and expertise.
Automotive
Responsibilities
Greet customers promptly and professionally, establishing a positive rapport
Listen to customer concerns and accurately document vehicle issues
Provide detailed explanations of recommended services and repairs
Prepare and review service estimates with customers
Coordinate with technicians to ensure timely and quality service delivery
Keep customers informed about the status of their vehicle repairs
Upsell additional services when appropriate, based on customer needs
Maintain accurate records of service history and customer interactions
Ensure customer satisfaction through follow-up and quality service
Qualification
Required
Previous experience as a Service Advisor or in a similar customer service role, preferably in the automotive industry
Strong communication and interpersonal skills
Ability to explain technical information clearly and effectively
Excellent organizational and multitasking abilities
Knowledge of automotive systems, repairs, and service procedures
Proficiency with computer systems and service management software
Valid driver's license and a clean driving record
High school diploma or equivalent; additional technical training is a plus
Benefits
Competitive compensation
Ongoing training
Opportunities for career advancement
Company
Hyundai of Union County (formerly Bob Mayberry Hyundai)
Hyundai of Union County is your trusted local dealership proudly serving union County and the greater Charlotte area.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase