Support/Implementation Specialist Intern (Summer 2026) jobs in United States
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apexanalytix · 2 weeks ago

Support/Implementation Specialist Intern (Summer 2026)

apexanalytix is the leading provider of trusted supplier data and software solutions. The key function of the Application Support/Implementation Intern is to provide technical leadership and support for APEX’s apexportal Solutions software applications, manage technical support tickets, and assist clients with software implementation processes.

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H1B Sponsor Likelynote

Responsibilities

Manage and resolve technical support tickets for our client software implementations
Facilitate effective and proactive communications with both internal and external customers
Provide assistance to clients with assistance of Implementation Specialists when designing interfaces from their ERP systems into apexportal®
Test product-level functionality and new releases. Identify and communicate areas for improvement
Manage software upgrades on scheduled date
Troubleshoot network, database, and software problems for our client implementations
Configure system settings and options and execute unit/integration/acceptance testing
Create rules and data transfer mappings using SQL query
Manage setup of technical environment for hosted clients
Assist in testing of those interfaces. Includes reconciling data between clients’ ERP system(s) and apexportal®
Work with Help Desk personnel to resolve client installation issues

Qualification

SQLMicrosoft ExcelSoftware ImplementationBusiness IntelligenceAgile MethodologyCustomer ServiceAnalytical SkillsMulti-tasking

Required

Good working knowledge of Microsoft Office (in particular Excel and Outlook)
Strong analytical skills and attention to detail
Ability to effectively multi-task with limited supervision
Knowledge of Business Intelligence software like Tableau or PowerBI
Exposure to SDLC methodologies like Agile methodology, Scrum
Exposure to FTP, secure FTP, and PGP
Pursuing a Bachelor's in IT, Computer Science, or related field required (Junior or above)

Preferred

Exposure to SQL Server
Data definition, data manipulation, data control, and transactional control
Development, including creating and troubleshooting stored procedures and complex data queries

Benefits

Health and insurance plans (medical, dental, optical, life insurance, disability insurance, FSA, HSA employee assistance program, supplemental insurance options and pre-paid legal)
A generous paid time off plan
401k plan
Flexible work schedules
Wellness programs (company fitness and weight loss challenges, financial wellness software tool, and gym membership stipend)
Associate and customer referral bonus programs
Paid community hours
Strong Mentor Program
Internal Training Portal
Education, Tuition, and Certification Assistance

Company

apexanalytix

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Our Why To positively impact the lives and careers of our associates, customers and partners.

H1B Sponsorship

apexanalytix has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (25)
2023 (40)
2022 (17)
2021 (25)
2020 (27)

Funding

Current Stage
Growth Stage
Total Funding
$7M
Key Investors
Noro-Moseley Partners
2022-06-06Acquired
2020-08-18Private Equity
2014-01-01Private Equity

Leadership Team

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Steve Yurko
Chief Executive Officer
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Albert Peynsaert
Vice President Global Business Development + 32475798846
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Company data provided by crunchbase