Chase · 4 months ago
WFP - Time Series Forecasting Strategist - Quant Analytics Associate
300 N King St, Wilmington, DE, 19801, US
Full-time
Onsite
Mid Level
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Quant Analytics Associate - Time Series Demand Forecasting Advisor in Workforce Planning, you will be responsible for forecasting contact center demand and enhancing the forecasting process through operational analytics and strategy tools.
BankingFinancial Services
Responsibilities
Identify opportunities to enhance existing call volume and productivity forecasting process
Monitor, Evaluate, and Improve Forecast Accuracy: Regularly assess the accuracy of forecasts by comparing them with actual outcomes, implement improvements based on findings, and use common sense approaches to explain changes and reasons for error
Possess strong interpersonal skills for partnering with various levels of the organization and influencing results
Provide analytical leadership to cross-functional team structure that prepares detailed integrated forecasts across multiple lines of business, and segments
Take complex results and communicating them in an easily understood way, focusing on how specific results fit into the bigger picture
Explore opportunities for creating frameworks for automation using Python
Stay informed on Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in forecasting to ensure the organization remains competitive and innovative in its approach
Qualification
Required
Applied knowledge of 3+ years' experience in business planning and processes: significant forecasting experience, and strong modeling background
Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data
MS/PhD Degree in quantitative discipline such as Statistics, Economics, Applied Math, Computer Science, Data Science or Engineering
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
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