Info Origin Inc. · 4 months ago
Web Content & Accessibility Manager
Info Origin Inc. is seeking a strategic and detail-oriented Website Content Manager to lead the planning, development, and maintenance of content across their public-facing website. This role is responsible for ensuring that all digital content is accessible, accurate, user-centered, and aligned with the organization's mission and brand.
Information ServicesInformation TechnologySoftware
Responsibilities
Lead the strategy, creation, and governance of website content to ensure clarity, accessibility, and alignment with OOD’s communications goals
Serve as the primary author and editor within the IOP WCM/HCL platform, managing updates, new content creation, and structural changes
Collaborate with communications, program, and IT staff to gather content requirements and ensure timely updates
Ensure all content meets State of Ohio digital accessibility standards (e.g., WCAG 2.1 compliance)
Monitor website analytics and user feedback to inform content improvements and optimize user experience
Manage the web content lifecycle, including regular audits and archiving
Resource communications and program staff on content best practices and platform use
Coordinate with InnovateOhio Platform support teams for technical enhancements and troubleshooting
Qualification
Required
Associate degree or higher in Web/Digital Media or Design, Internet/Information Design, or a related field
Experience managing website content, preferably in the public sector or a regulated environment
Proficiency with HCL Web Content Manager (WCM)
Strong understanding of web accessibility standards and user-centered design principles
Excellent writing, editing, and proofreading skills with a keen eye for detail
Ability to manage multiple projects and deadlines in a collaborative environment
Location: Columbus, OH 43235
Ability to Commute: Columbus, OH 43235
Ability to Relocate: Columbus, OH 43235: Relocate before starting work
Managing Website Content: 5 years
HCL Web Content Manager: 3 years
Preferred
Proficiency with the Cloudinary Digital Asset Manager (or equivalent)
Familiarity with web analytics tools (e.g., Piwik PRO) is a plus
Experience with content strategy and governance frameworks
Familiarity with HTML/CSS basics and SEO best practices
Cloudinary Digital Asset Manager: 3 years