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B. F. Saul Company Hospitality Group · 4 months ago

PM Room Attendant - Holiday Inn National Airport ($17.25/hr)

Arlington (Crystal City), Virginia

Full-time

Onsite

New Grad, Entry Level

$17.25/hr - $17.25/hr

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, operating a portfolio of more than 20 business class hotels. The PM Room Attendant is responsible for cleaning guestrooms and public areas, ensuring adherence to quality standards, and providing excellent guest service while maintaining safety and cleanliness.

Association

Responsibilities

Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order

Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Holiday Inn's guest service recovery program

Safety/Risk Management: Ensures a clean and safe work area in compliance with Holiday Inn's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Holiday Inn's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures

Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Holiday Inn's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies