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Chase · 4 months ago

AI in Operations Strategy and Transformation Office – AI Portfolio Management & Executive Reporting Manager - Executive Director

70 Fargo St, Boston, MA, 02210, US

Full-time

Onsite

Director/Executive

$214K/yr - $300K/yr

8+ years exp

Chase is a leading financial services firm, and they are seeking an AI Portfolio Management & Executive Reporting Manager within their Strategy and Transformation Office. This role involves managing the end-to-end AI portfolio management process, collaborating with cross-functional teams, and advising senior leaders on key business decisions related to AI capabilities.

BankingFinancial Services

Responsibilities

Own the AI in Operations portfolio management process end to end including the intake process, prioritization and workflow process, and metrics and reporting

Advance and mature the portfolio management process including driving the future direction, strategy, design, governance, and deliverables for the process

Manage reporting and communicate portfolio performance and accomplishments to senior-level stakeholders

Manage AI in Operations portfolio operating model – responsible for documentation, implementation, change management and ongoing strategy and planning

Track key performance indicators (KPIs) and objectives, key results (OKRs) and own all tracking and reporting on program performance and outcomes

Proactively manage team to ensure the success of programs including clearing of team roadblocks and supporting key escalations & challenges

Collaborate with cross-functional teams, including AI in Operations program teams, AI teams across the firm, and Operations teams across the firm. Communicate enhancements, risks, and issues to stakeholders and executive leadership. Build and maintain strong relationships with internal and external stakeholders

Advise and influence senior leaders and business executives on key business decisions, prioritized AI capabilities, and major change initiatives

Develop deep, trust-based advisor relationships with key client stakeholders in management and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buy-in

Build, lead, and mentor a high-performing team of program managers; ensure the team has the necessary resources, skills, and support to achieve their goals; promote the sharing of best practices and lessons learned across the team

Qualification

Program managementChange managementAI/ML understandingMicrosoft PowerPointMicrosoft ExcelData visualization toolsStrategic thinkingLeadership skillsInterpersonal skillsCommunication skills

Required

8 years of industry experience working on program management & change management related activities within a large-scale organization with a focus on large-scale transformation initiatives; BA required

High proficiency with Microsoft PowerPoint for executive level documents and Excel based model for program analytics

Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment

Strong interpersonal skills, ability to build relationships and effectively partner with all levels of management across a diverse set of functions, locations and business

Excellent oral and written executive-level communication and presentation skills

Strategic thinking and problem-solving abilities, with proven ability to apply a range of analytical tools to develop solutions; working with ambiguity and laser focused on delivering results

Strong leadership and team-building skills