Lodging Dynamics · 4 months ago
The Wilde Resort & Spa - Sales Manager
Sedona, AZ
Full-time
Onsite
Mid Level
3+ years expLodging Dynamics is a nationally recognized operator of premium-brand hotels, and they are seeking a Sales Manager for The Wilde Resort & Spa. The role involves selling hotel services, establishing a client base, and managing sales activities to maximize revenue and profits.
Business DevelopmentHospitalityHotel
Responsibilities
Establishes a client base of assigned segments which may include organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel
Ensures that predetermined sales expectations are met or exceeded
Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time
Completes weekly target cold calls, site tours, prospecting calls and appointment calls as assigned
Participates in quarterly sales blitz and closing day for the company
Conducts site tours, answers questions for walk-in and call-in customers directing them to other sales staff members if appropriate
Develops and maintains relationships with key clients in order to produce group, corporate transient and/or catering business
Documents all sales activities into Delphi in a timely and accurate manner, ensuring all activities are logged weekly
At the end of each week, submit a weekly report which includes revenue updates, account and customer activity, and the focus for the following week
Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards documents to client and affected hotel departments
Attends daily sales huddles, weekly sales meetings as well as one on ones with the Director of Sales & Marketing as assigned
Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
Participate in all company and/or brand sales initiatives as requested
Forecasts and accurately records all bookings and cancellations
Assists the Director of Sales & Marketing with the implementation and achievement of the Business & Marketing plan
Actively participates in various industry events. This includes but is not limited to attending local/regional meetings, conventions, tradeshows and developing relationships with meeting planners and decision makers
Actively participates in weekly Revenue calls if requested
Spends a majority of time each week away from the hotel conducting outside sales calls and sales business
Consistently reviews Lost Business Report from Delphi to uncover potential group & catering opportunities
Provides administrative support to the sales team/office
Meets with Operational & Food and Beverage staff as needed to review group and catering needs
Responds quickly to guest requests in a friendly manner and follows up to ensure guest satisfaction
Maintains a professional image at all times through appearance, dress and communications
Meets with planners after their event to discuss success of the event, deficiencies, etc. and to re-book business
Follows company policies and procedures and is able to effectively communicate them to subordinates
Fulfills Manager on Duty shifts if applicable
Performs other related duties as assigned
Qualification
Required
High School diploma or equivalent
A minimum of three years' work experience in hospitality sales field is required
Special consideration will be given to those who exhibit exemplary performance
Company
Lodging Dynamics
Driven by Culture™ | Our award-winning hotel management company is led by world-class hospitality experts with 30+ years of experience.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jamie Caraher
President & CEO
Recent News
Company data provided by crunchbase