ServiceTitan · 4 months ago
Lead, Data Governance
United States
Full-time
Remote
Senior Level, Lead/Staff
$137K/yr - $183K/yr
10+ years expServiceTitan is seeking a self-motivated Data Governance Lead to ensure the accuracy and reliability of enterprise data assets. The role involves leading data governance initiatives, collaborating with various stakeholders, and implementing data quality standards and processes.
CRMInformation TechnologyOperating SystemsSaaSSoftware
Responsibilities
Independently lead data governance initiatives, partnering with data engineers, data scientists, and business units to tackle data quality and governance challenges
Develop and maintain data dictionaries, data lineage, and data profiles
Champion data quality by conducting in-depth data analysis to investigate and diagnose the root causes of complex data quality issues
Mentor data quality analysts and serve as a subject matter expert, advocating for data quality and governance across the organization. This includes communicating risks, progress, and opportunities to both technical and non-technical stakeholders
Design, implement, and automate a robust data control framework, using AI tools and advanced techniques to create scalable solutions. This will include developing and implementing data quality checks, rules, and metrics while proactively identifying new validations to prevent issues before they arise, shifting our data management approach from reactive to proactive
Lead the entire process from creating Jira tickets for data quality issues to collaborating with cross-functional teams, ensuring issues are resolved with proper root cause analysis (RCA) and remediation plans
Identify and implement process improvements, encompassing workflows and tools. This self-starter role requires the ability to quickly identify an opportunity and execute on it without delay
Proactively identify and define new data validations and checks to prevent quality issues before they arise, shifting our approach from reactive to proactive data management
Take responsibility for data source identification, controls monitoring, and the overall data quality framework and management
Understand downstream impacts and effectively communicate data changes
Influence other teams to adopt data governance processes and procedures
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field. A Master's in Computer Science is a plus
10+ years of experience in data governance and analytics
Strong practical experience with data governance and data quality management
Deep understanding of enterprise data ecosystems (SFDC, Workday, NetSuite etc.) and the ability to conduct hands-on data analysis
Proven expertise in SQL for data querying, analysis, and manipulation
Excellent problem-solving and critical thinking skills
Ability to distill complex data findings into actionable recommendations
Strong communication (verbal and written) and interpersonal skills, with the ability to explain complex technical concepts to non-technical audiences
Ability to collaborate effectively with cross-functional teams across multiple time zones
Strong understanding of data management concepts with hands-on experience using Snowflake
Familiarity with the Quote-to-Cash (Q2C) process
Demonstrated ability to identify, analyze, and resolve complex data quality issues, with strong attention to detail
Comfortable working under tight deadlines in a high-growth environment
Ability to leverage AI and machine learning tools to automate data quality monitoring, shifting the focus from manual checks to proactive, intelligent data management
Proven ability to work independently and as part of a team in a fast-paced, dynamic environment
Preferred
Understanding of various data domains and their specific data quality challenges (e.g., billing data, contracts data, financial data)
Certifications in data management or data quality (e.g., CDMP) are a plus
Experience with scripting languages (e.g., Python) for data analysis and automation is a plus
Experience with data visualization tools (e.g., Tableau) to create data quality dashboards
Benefits
Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Support for Titans at all stages of life
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools
Company
ServiceTitan
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.
1001-5000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M
Leadership Team
Ara Mahdessian
Co-Founder and CEO
Vahe Kuzoyan
President & Co-Founder
Recent News
Crunchbase News
2026-01-08
Index Ventures
2026-01-05
Company data provided by crunchbase