MedImpact Healthcare Systems, Inc. · 3 months ago
Consumer Digital Solutions Manager
San Diego, CA
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $120K/yr
5+ years expMedImpact Healthcare Systems, Inc. is a leading pharmacy benefits manager focused on delivering innovative healthcare solutions. The Consumer Digital Solutions Manager will oversee the development and implementation of digital strategies, enhancing business performance and user experiences through consumer-centric design and collaboration with cross-functional teams.
Health CarePharmaceutical
No H1B
Responsibilities
Responsible for new product development and life-cycle management from ideation to launch, including end-of-life planning to deliver a market leading consumer digital asset portfolio
Responsible for rapid prototyping and piloting emerging technologies to test viability before full-scale implementation
Stay current with Pharmacy Benefit Management, healthcare industry, digital health trends to incorporate learnings into product design and planning
Act as a Voice of Customer to inform personas, roadmaps, backlog prioritization of web, mobile and connected devices assets
Design user journeys that address user pain points, unmet needs and optimize touch points to balance clinical value, technology feasibility and business impact
Lead cross-functional teams to drive alignment and continuous improvement for on-time delivery of high-quality products and user experience
Expand omni-channel communication tools and campaigns to strengthen our mobile first strategy
Responsible for implementing analytics and measurement capabilities to build reporting dashboards
Acts as an SME while supporting internal training and external client demo’s highlighting product features, benefits and effectively resolving consumer, client challenges
Contribute to the go-to-market strategies, positioning and launch plans, in coordination with marketing communication, sales, operations and external agency teams
Model and cultivate behaviors that achieve business success, including collaboration, accountability, and ownership
Qualification
Required
BS/BA and 5+ years' experience or equivalent combination of education and experience, and 2 years' of SME in respective areas
Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data
Working knowledge of key business applications such as Figma, Google Analytics, Salesforce, and Jira, Confluence
Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions
Ability to exercise sound judgment and decision-making
Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization
Demonstrated ability to positively interact with clients, and staff of all levels
Willingness to take accountability for achieving service commitments
Demonstrated ability to achieve results
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment
Benefits
Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus
Company
MedImpact Healthcare Systems, Inc.
MedImpact is the nation’s largest independent health solutions and pharmacy benefit company, serving commercial health plans, government programs, self insured/employer groups, and millions of consumers.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.38M2013-09-19Seed· $1.38M
Leadership Team
Frank Bunton
VP, CISO (Chief Information Security Officer)
Larry Biggs
Manager, Information Security
Recent News
Pharmacy Benefit Management Institute®
2025-09-26
2025-09-12
Company data provided by crunchbase