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AmeriVet Veterinary Partners · 2 days ago

Practice Manager

Los Angeles, CA

Full-time

Onsite

Mid Level

$70K/yr - $75K/yr

3+ years exp

AmeriVet Veterinary Partners is dedicated to providing excellent veterinary care and supporting their team members' growth. They are seeking a Practice Manager who will oversee staff management, financial operations, client relations, and ensure compliance with regulations while also engaging in technician duties.

Financial ServicesHealth Care

Responsibilities

Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff

Responsible for staff recruitment, record-keeping, onboarding, training, and performance management

Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets

Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best

Acts as a champion for new initiatives by motivating the team to achieve desired goals

Oversee the practice’s financial operations, including budgeting, billing, and expense management by regularly reviewing reports and developing action plans accordingly

Collaborate with key partners to set financial goals and ensure they’re achieved

Ensure accurate and timely billing and payments, and monitor accounts receivable and collection processes

Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations

Monitor client reviews to address inquiries and feedback promptly and professionally

Utilize tools and quality controls to maintain a high standard of patient care and client communication

Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance

Implement and refine practice policies and procedures to improve efficiency and effectiveness

Execute marketing strategies to attract new clients and retain current ones

Oversee social media, website content, and other marketing materials

Expand the hospital’s presence in the community through events, promotions, and outreach programs

Ensure compliance with all relevant veterinary regulatory agencies and that health, safety, and labor laws are followed daily in practice

Oversee the practice’s record-keeping and client/patient databases to ensure accuracy and confidentiality

Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal

Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures

Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice

Qualification

Veterinary ManagementFinancial ManagementStaff ManagementP&L ManagementHealthcare AdministrationComputer SkillsCompassionate AttitudeWriting SkillsFlexibility