Professional Services Engineer jobs in United States
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Fortinet · 4 months ago

Professional Services Engineer

Fortinet is growing and we are looking to hire Professional Services Engineers to join our team in Santa Clara, CA. The dedicated Professional Services consultant will work with the end user to define specific daily activities and assist with the operation and support of Fortinet products.

Cyber SecurityMobileNetwork SecuritySecurity
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Assisting client staff with day to day Fortinet products operation/ support
Development of methods of procedure (MOPs) for migrations, upgrades and updates
Development of test plans and test new features and/or releases
Verifying configurations and implementing best practices
Performing interoperability evaluation of devices that interact with Fortinet products
Training and knowledge transfer to client staff
Develop and maintain core competency on Fortinet’s product line and technologies
Resolves and/or escalates issues in a timely fashion

Qualification

Network Security ProductsFortinet productsLAN/WAN consultingSecurity systemsTroubleshooting skillsAnalytical skillsOral communicationTeam collaborationProblem-solvingProject management

Required

7+ Years experience in LAN/WAN /Internet consulting, support and/or administration
5+ Years experience with Network Security Products
2+ Years experience with Fortinet products
Solid understanding of security and networking principals and technologies such as: Network Security Infrastructure – Switching, Routing, Load Balancing, WiFi
Security systems – Firewall, IPS, VPN, Antivirus, AntiSpam, Web Filtering, Application Control
Excellent troubleshooting skills
Outstanding oral communication and presentation skills
Experience at working both independently and in a team-oriented, collaborative environment
Conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
React to project adjustments and alterations promptly and efficiently
Flexible during times of change
Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
Ability to bring project to successful completion through political sensitivity
Strong commitment and self-driven individual
Able to travel as needed
Bachelor's Degree in Computer Science, Software Engineering or related work related experience

Preferred

Experience working as a Professional Services Consultant/ Engineer a plus

Company

Fortinet

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Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products. It is a sub-organization of Fortinet Federal.

H1B Sponsorship

Fortinet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (200)
2024 (152)
2023 (155)
2022 (175)
2021 (139)
2020 (161)

Funding

Current Stage
Public Company
Total Funding
$89M
Key Investors
Meritech Capital PartnersDEFTA Partners
2009-11-18IPO
2004-03-03Series Unknown· $50M
2003-08-29Series D· $30M

Leadership Team

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Ken Xie
Founder and Chief Executive Officer
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Michael Xie
Founder, President & CTO
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Company data provided by crunchbase