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NAPA Auto Parts · 4 months ago

Motion Ai- Electrical Quality Engineer

Danvers, MA, USA

Full-time

Onsite

Mid Level

$80K/yr - $110K/yr

3+ years exp

NAPA Auto Parts is seeking a detailed-oriented and dynamic Electrical Quality Engineer to join their quality team. The role involves collaborating across various functions to drive product and process improvements, leading investigations, and analyzing data to resolve quality issues.

AutomotiveIndustrialMachinery Manufacturing

No H1B

Responsibilities

Analyze customer complaints and investigate field failures - translate learnings into actionable engineering and customer-facing solutions. Represent the voice of the customer and coordinate corrective / preventive actions, follow-ups, and timely reporting

Support suppliers in 8D responses and conduct regular quality update meetings, including written investigation reports and assuring effectiveness of supplier corrective actions

Track all quality escalations, create accurate assessments, provide efficient responses and drive effective resolutions to meet customer expectations. Lead cross-functional meetings to discuss critical issues and delegate actions for product quality and process performance improvement

Maintain baseline factory KPI metrics (scrap, rework, FPY, etc.) and identify areas of opportunity for improvement assuring clearly documented identification, control, and disposition of nonconformities

Identify critical assembly defects, track product performance and communicate key learnings and developments to appropriate workflows for responses and corrective actions

Analyze electrical systems, diagnose critical malfunctions, and conduct electrical tests to investigate and resolve customers product issues

Troubleshoot motors, drives and systems using diagnostic equipment to determine root cause and corrective actions

Conduct critical analysis on engineering changes (ECNs) to ensure specified changes have no impact on degradation of product quality or required function. Act as a product "expert" for cross-functional team member technical questions and concerns

Qualification

Electrical engineeringRoot-cause analysisProblem solvingMicrosoft Excel8D methodologyAnalytical capabilityCommunication skillsTeam collaboration

Required

Must be eligible to work in the US without visa sponsorship

Bachelor's Degree (or equivalent experience) in electrical engineering, electromechanical, manufacturing engineering or a related engineering field

3+ years of engineering experience, preferably at a manufacturing company

Exceptional analytical capability, problem solving skills, and root-cause analysis including, FMEAs, 8Ds, SPC and 5 Whys

Demonstrated expertise to effectively communicate corrective & preventive action (CAPA), customer complaints, and product improvement activities within the organization

Demonstrated understanding of product design change and document change control, product and process verification and validation, and production process control methodologies

Proficient in Microsoft Word, Excel and PowerPoint; knowledge of SharePoint a plus

Ability to work in a fast-paced, deadline driven, high impact environment

May require travel and specific safety training to work in dangerous and extreme environment conditions while collecting data or commissioning new systems at the customer's location

Benefits

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick

Holiday pay

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925

Effingham, Illinois, USA

10001+ employees