ACE Hardware · 4 months ago
Werley Heating & AC - HVAC Field Supervisor (Up to $5,000 Sign-On Bonus!)
PA - Allentown
Full-time
Onsite
Senior Level, Lead/Staff
$35/hr - $40/hr
10+ years expAce Hardware Home Services is a trusted provider of home preservation services with nearly 100 years of experience. They are seeking an HVAC Field Supervisor who will train and support service technicians while handling technical issues and service calls.
Retail
Responsibilities
Properly Train on maintenance, diagnostic, and repair procedures
1st point of contact for technical support on residential & commercial service/ maintenance
Evaluate field service personnel technical capabilities & report to service manager
Quality Assurance on maintenance visits, service visits, repair visits
Daily service/repair visits
Maintenance visits when required
Coach field technicians on core values
Bi-weekly check ins with service manager
Qualification
Required
At least 10 years experience in the HVAC service field required
EPA Certification
Ability to lead
Ability to Train one on one or in group settings
Ability to represent Ace Home Services in a professional manner with customers, vendors, staff & general public
Work well under pressure
Clear professional communication skills
Ability to handle difficult customer & technical issues
Ability to work well with different personality styles
Physically able to work on HVAC units
Will be required to work in settings with extreme cold or extreme heat, depending on time of year
Prolonged periods of standing, kneeling, crawling, or climbing ladders
Must be able to lift 50 pounds at a time
Preferred
Prior experience in a leadership role is a plus!
Benefits
Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off & paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others- Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
Company
ACE Hardware
Now in Afghanistan, Since 1924, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful.
51-200 employees
H1B Sponsorship
ACE Hardware has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (5)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Shak Hishmeh
Co-Owner/ Chief Operating Officer
Company data provided by crunchbase