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Universal Property & Casualty Insurance Company · 4 months ago

Business Systems Analyst (Onsite)

Fort Lauderdale, FL

Full-time

Onsite

New Grad, Entry Level

Universal Property & Casualty Insurance Company is committed to bringing passion and customer focus to the business. The Business Systems Analyst plays a pivotal role in managing and administering the company's financial systems, ensuring operational efficiency and providing essential support to financial operations while collaborating with diverse stakeholders.

BankingCommercial InsuranceFinancial ServicesInsurance

Responsibilities

Act as a liaison between the business functions of the organization and service providers

Facilitate communication between internal and external parties to minimize costs and delays

Support the evaluation of Universal’s ERP capabilities and assess the feasibility of new projects

Review ERP implementations and suggest methods to optimize the systems

Provide production support for systems and address system-related issues

Implement temporary solutions when necessary and recommend alternative system solutions

Oversee the configuration, maintenance, and daily operations of financial systems, including managing user access

Administer the company’s ERP system, specifically the Workday platform, with emphasis on security administration

Manage the Workday ticketing system

Maintain the Change Management process and policy, ensuring proper documentation and quality assurance

Prepare reports on user access, security incidents, and compliance status for management and audit purposes

Assist with evaluating and documenting system upgrades, new releases, and implementation activities

Respond to requests from internal auditors

Serve as the main contact for users experiencing financial system issues, providing support and problem resolution

Analyze and research system issues to determine corrective actions and conduct appropriate follow-up

Collaborate with stakeholders, including finance, HR, and IT departments, to facilitate effective communication and coordination on system-related and ad hoc projects

Contribute to process improvements and escalation procedures