FirstService Residential · 2 hours ago
Front Desk Staff
FirstService Residential is seeking a Front Desk Associate responsible for providing excellent customer service and managing the front desk operations. The role involves greeting residents and guests, monitoring emergency response systems, and maintaining security protocols while ensuring a safe environment.
Responsibilities
Demonstrates excellent customer service, communication, and time management skills
Monitors Emergency Response System
Greets and directs Residents, guests, and invitees
Monitors and controls Electronic Security Control Systems
Responds to emergency situations in a timely and efficient manner
Monitors and controls access to the building
Maintains daily log, records, and forms
Resolves and follows-up on all complaints/issues
Maintains a safe and secure environment throughout the building/property(s)
May be assigned other duties by the on-site property manager
Follows safety procedures and maintains a safe work environment
Other duties as required
Qualification
Required
Strong customer service, communication and interpersonal skills required
Ability to lift 30 – 50 lbs
Work in an upright standing or sitting position for long periods of time
Handle, finger, grasp and lift objects and packages
Reach with hands and arms
Communicate, receive, and exchange ideas and information by means of the spoken and written word
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms
Ability to work extended hours and weekends based on project requirements
Ability to respond to emergencies in a timely manner
Preferred
High school diploma or equivalency preferred
College level courses in business or hospitality preferred
Two (2) to three (3) years of business experience preferred
Computer literacy: command of information system hardware/software is preferred
Effective written and verbal communication skills
Multiple language fluency is desirable
Benefits
Full comprehensive benefits
Multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Funding
Current Stage
Late StageLeadership Team
Recent News
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