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FleetPride · 4 months ago

Mobile Power Tech Advisor

United States

Full-time

Remote

Mid Level

4+ years exp

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Mobile Power Tech Advisor will demonstrate expertise in the Mobile Power product line, partner with sales representatives, and create sales strategies to grow the product line while building relationships with customers.

Automotive

Responsibilities

Develop a thorough understanding of the customer base in the territory, including: current Mobile Power product offerings, FleetPride penetration, product substitutions, and competition

Achieve monthly and annual sales and gross margin objectives for the territory on Mobile Power products

Provide customers with updated catalogs, and service manuals where applicable

Answer customers’ questions about products, prices, availability, and product features

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders

Recommend products to customers, based on customers’ needs and requirements

Work with customers and Outside Sales Representatives to determine specifications for hydraulic systems by developing a thorough understanding of the customer requirements and product needs

Design hydraulic system for customers per needs and specifications

Estimate or quote prices, credit or contract terms, warranties and delivery dates

Determine needed parts for customers and suggest related sale of parts or services for full service

Assess training needs for various customers and branches and prioritize according to greatest need and cost effectiveness

Create and facilitate training for Outside Sales Representatives, Counter Parts Sales Reps, and customers

Training should be conducted on an as needed basis and include hands on product training and product catalog review

Research market in regards to competition: who are they, what they sell, at what price, and where they sell it

Penetrate and expand current market through the introduction of Mobile Power products and services to new and existing customers

Ensure knowledge is up to date on Mobile Power products, knowing the technical ins and outs Each month review sales and vendor reports and discuss growth opportunities with supervisor

Each month review customer payment obligations and develop a list of over due accounts

Develop a plan with supervisor to ensure collection. Develop sales reports each month to include: call reports, customer status, information on competition, new products/services introduced, pricing issues

Ensure top 10 customers are called upon in a frequency that ensures customer needs are met. Consult with clients after sales or contract signings in order to resolve problems and provide ongoing support

Ensure customer issues/problems are resolved within a reasonable time frame

Be responsive to customer needs and make sure customer expectations are fulfilled

Enhance professional skills through sales and product training

Prepare and submit call reports and expense reports weekly

Qualification

Mobile Power productsSales experienceWindows Operating SystemsMicrosoft WordMicrosoft PowerPointMicrosoft ExcelReading ComprehensionService orientationMonitoringJudgment & Decision makingMathematicsCoordinationOral ExpressionOral ComprehensionWritten ComprehensionWritten ExpressionOriginalityComplex Problem SolvingActive ListeningTime managementPersuasionCommunicating