Services for the UnderServed · 4 months ago
Residential Specialist
Services for the UnderServed is seeking a Residential Specialist for their families with children shelter in Brooklyn. The role involves providing a compassionate welcome to new shelter residents, promoting person-centered services, and ensuring the safety and independence of the people served. Responsibilities include conducting rounds, assisting residents with services, and providing administrative support.
Health CareHomeless ShelterNon ProfitResidentialSocial
Responsibilities
Conduct regular scheduled rounds to ensure safety and residents wellbeing
Enter activity log information and shift notes in a timely fashion and accurate manner
Complete necessary admissions paperwork
Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral
Meet with Shift Supervisor for individual and group supervision
Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
Meet with case managers on regular basis to assist in assigned tasks
Provide initial orientation to program
Provide administrative support in areas of office coverage, telephone and clerical work, food services
Understand and follow emergency procedures, including fire drills
Perform other duties as assigned by Shift Supervisor and Program Director
Attend job related trainings and agency meetings as necessary
Provide meal coordination
Qualification
Required
F02 certification-REQUIRED
Security license -REQUIRED
Learn and integrate a trauma-informed, client-cantered approach, using an anti-oppressive lens into your work with the people we serve
Use neutral and non-judgmental language when responding to the needs and requests of the residents
Must have ability to be flexible with schedule as needed
Ability to maintain professional maturity during crisis situations
Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities
Preferred
Effective written and oral communication skill
Proficiency with computer‐based programs, typing skills
Must be able to lift up to 15 lbs
F80
Basic First Aid
Naloxone certification
Valid driver's license and bi‐lingual communication preferred
Food Handler license preferred
Benefits
Medical/Dental/Prescription/Vision/Life Insurance
403(b)
Credit Union
FSAs
Short-and-Long-Term Disability
Transportation Plan
Generous Paid Vacations and Holidays
Company
Services for the UnderServed
S:US provides residential and health services to people with disabilities, people in poverty, and people facing homelessness.