Credit Manager jobs in United States
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One&Only Resorts · 1 day ago

Credit Manager

One&Only Resorts is dedicated to creating joy for guests through exceptional service and personalized experiences. The Credit Manager will manage guest and group billing, ensure timely collection of receivables, and support the hotel's financial health while coordinating with various teams to resolve billing issues.

HospitalityHotelResortsRestaurants
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Responsibilities

Prepare and send accurate invoices for individual, group, and corporate accounts in a timely manner
Monitor and follow up on outstanding balances and ensure timely collection of payments
Reconcile daily transactions and guest folios with hotel property management systems
Post payments and apply them to the correct accounts using hotel accounting software
Manage billing for events, banquets, group bookings, and long-stay guests
Work closely with the Front Office, Sales, and Events teams to resolve billing issues or disputes
Maintain accurate and organized financial records in compliance with hotel standards
Prepare and review Accounts Receivable aging reports and escalate overdue accounts
Respond promptly to guest inquiries and provide supporting documentation as needed
Prepare Credit Card reconciliation and Bank reconciliation
Reconcile Gift Card balance
Assist with other tasks as needed
Assist with month-end closing tasks and audits

Qualification

Accounts ReceivableHotel billing processesAccounting softwareExcelHotel systemsCommunication skillsOrganizational skillsTime management

Required

Associate or Bachelor's degree in Accounting, Finance, or a related field
2–5 years of experience in Accounts Receivable, preferably in the hotel or hospitality industry
Familiarity with hotel systems such as Opera, PMS, POS, or accounting platforms
Strong understanding of hotel billing processes, including folio management and group billing
High attention to detail and organizational skills
Excellent verbal and written communication skills
Strong time management skills and ability to meet deadlines
Advance Excel skills

Preferred

Experience with Opera PMS or similar hotel software
Prior experience working in a hotel accounting or hotel environment

Benefits

Medical insurance - 80% of premium paid by employer
Health Savings Account with $50 employer contribution per pay period
Dental, vision & life insurance - 100% of premium paid by employer
5 weeks of PTO (Paid Time Off)
8 paid holidays
Uniform provided & complimentary laundering
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounts at F&B outlets on property
14 nights per year at $100/night at Kerzner Properties worldwide
Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Company

One&Only Resorts

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One&Only Resorts and Private Homes are havens of outstanding style & service that place one in the heart of every fascinating environment.